SERENITY SHAW
New Haven ,IN
Summary
Healthcare professional with a passion for providing compassionate and efficient caregiving. Skilled in delivering personal care and emotional support, ensuring client comfort and safety. Collaborative and adaptable, with the ability to work alongside healthcare teams and meet unique client needs. Experienced behavioral technician with a proven track record in implementing and monitoring individualized behavior plans. Known for effectively working with clients, families, and interdisciplinary teams. Proficient in data collection, analysis, and adaptive behavior strategies. Reliable team player who excels in adjusting to evolving needs and achieving results in collaborative environments. Exceptional organizational skills and a deep understanding of customer service principles. Quick learner who easily adapts to new environments. Ready to utilize and further develop administrative and customer service skills in desired role.
Overview
5
5
years of professional experience
Work History
Registered Behavior Tech
Hopebridge Autism Therapy Center
04.2022 - Current
- Observe client behavior and monitor client behavior
- Assessing client needs and progress
- Collected data on client behaviors and enter data into computer system to be graphed for further analysis by BCBA
- Conducted preference assessments to identify reinforcers
- Taught communication skills, social skills, self-help skills, and play skills through ABA principles
- Maintain client confidentiality
CNA
Townehouse Retirement Comm
01.2023 - 12.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
In-Home Babysitter
Care.com Inc
01.2022 - 05.2022
- Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
- Reviewed and followed parent directions for children's care.
- Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
- Collaborated with parents to develop age-appropriate goals for each child''s growth and development.
- Assisted parents with improving their work-life balance by providing reliable and flexible childcare services.
- Maintained open lines of communication with parents regarding each child''s progress, challenges, concerns or special needs.
- Transported children to and from activities using personal or family vehicle.
CNA
Golden Years Nursing Home
06.2021 - 01.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Oversaw and maintained patients' rooms, group living areas and nurse stations
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
Home Health Aide
Home Is Where The Heart Is
02.2021 - 08.2021
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Provided mobility assistance such as walking and regular exercising
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Reported unusual or urgent circumstances in patients' condition or environment immediately to the nurse supervisor
- Provided transportation and appointments management
- Completed entries in log books, journals and care plans to accurately document and report patient progress
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
Cashier
Hobby Lobby
11.2020 - 04.2021
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Collected and authorized payments of guests
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Reviewed weekly sales ads and monitored price changes
- Maintained current knowledge of store promotions and highlighted sales to customers
- Performed cash, card and check transactions to complete customer purchases
Team Member
Smoothie King
12.2019 - 11.2020
- Contributed to team success by completing jobs quickly and accurately
- Pursued learning opportunities to advance knowledge and take on leadership positions
- Trained new team members by relaying information on company procedures and safety requirements
- Learned all required tasks quickly to maximize performance
- Keep work areas clean, organized and safe to promote efficiency and team safety
- Operated register to process payments and collect cash payment for order totals
Education
N/A - N/A
Little Elm High School
Little Elm, TXHigh School Diploma - N/A
Northrop High School
Fort Wayne, IN06.2021
Skills
- Dementia and Alzheimer's knowledge
- Responding to emergencies
- Patient-focused care
- Feeding assistance expert
- Documenting Behaviors
- Companionship and Emotional Support
- Bathing
- Efficient and reliable team player
- Customer assistance
- Time management skills
- Care plan assessment
- Progress documentation
- Applied behavior analysis
- Social skills development
- Token economy systems
- Discrete trial training
- Team work
- Self-management strategies
Timeline
CNA
Townehouse Retirement Comm
01.2023 - 12.2023
Registered Behavior Tech
Hopebridge Autism Therapy Center
04.2022 - Current
In-Home Babysitter
Care.com Inc
01.2022 - 05.2022
CNA
Golden Years Nursing Home
06.2021 - 01.2022
Home Health Aide
Home Is Where The Heart Is
02.2021 - 08.2021
Cashier
Hobby Lobby
11.2020 - 04.2021
Team Member
Smoothie King
12.2019 - 11.2020
N/A - N/A
Little Elm High School
High School Diploma - N/A
Northrop High School
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