Serenity Stalcup
Mansfield,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Subway
Sandwich artist at Subway
Mansfield, TEXAS
05.2024 - Current
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Manager
Dominos Pizza Inc.
Dallas, TX
10.2022 - 01.2023
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Sonic
Carhop Sonic Drive
Arlington, TX
01.2022 - 05.2022
- Managed inventory and supplies to ensure materials were available when needed.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
Cashier/Server
BIG LEAGUE DREAMS
Mansfield, TX
01.2020 - 01.2021
- Operated cash register and performed customer service for clients
- Cross trained in inventory and stocking.
Entertainer/Customer Service
CREEKSIDE MANOR
Midlothian, TX
10.2014 - 01.2019
- Assumed various roles as needed and performed customer service for clients
- Cross trained in makeup and wardrobe, assisted with opening and closing the park.
Housekeeper
WALT DISNEY WORLD
Orlando, FL
- Responsible for cleaning 8-15 guest suites a shift.
Hostess/Server
COTTON PATCH
Mansfield, TX
- Server and obtained food handlers’ license
- Knowledgeable about Inventory procedures and food selections to satisfy customers.
Education
Diploma -
Texas Virtual Academy at Hallsville
Mansfield HS
Skills
- Written Communication
- Leadership
- Microsoft Office
- Google Drive
- Remote Office Availability
- Supervision and leadership
- Team building
- Analytical and Critical Thinking
- MS Office
- Organization and Time Management
- Flexible and Adaptable
Highlightsofqualificationsaccomplishments
- Customer Service & Retail Sales
- Increased sales while volunteering at a nonprofit haunted house by securing repeat business.
- Trained new employees as well as acquired skills to successfully cover for multiple positions/ seeking out opportunities for growth.
- Computer Skills
- Technically proficient with MS Excel, Word, PowerPoint, coding & ten key.
Profilegoals
Results-oriented, dependable professional with experience in serving and money handling. Works well independently and as part of a team. Committed to sharing a passion for quality. Seeking to gain experience and become a fluent ASL interpreter. Works well independently and as part of a team. Committed to sharing a passion for the Deaf Community and Culture.
References
Amber Richards, (817) 299-4310, Auditory teacher
Caleb Fried, (972) 209-0662, Work Colleague
Macen Prais, (863) 604-8386, Work Colleague
Timeline
Subway
Sandwich artist at Subway
05.2024 - Current
Manager
Dominos Pizza Inc.
10.2022 - 01.2023
Sonic
Carhop Sonic Drive
01.2022 - 05.2022
Cashier/Server
BIG LEAGUE DREAMS
01.2020 - 01.2021
Entertainer/Customer Service
CREEKSIDE MANOR
10.2014 - 01.2019
Housekeeper
WALT DISNEY WORLD
Hostess/Server
COTTON PATCH
Diploma -
Texas Virtual Academy at Hallsville
Mansfield HS