Seretta Maxwell
Mount Juliet,FL
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
19
19
years of professional experience
Work History
CLE Coordinator
Tennessee Bar Association
07.2023 - Current
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Business Development Assistant
Leonardo DRS
07.2008 - 05.2023
- Maintained client information and accounts in company databases.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Provided administrative support to the Business Development team, streamlining processes for increased efficiency.
- Used SalesForce to handle current portfolio and prospective leads.
Loan Officer Assistant
First Community Bank Of Southwest Florida
09.2005 - 11.2006
- Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
- Communicated with customers daily to request information and complete paperwork.
Education
Bachelor of Science - Business
Barry University
Miami, FL12.2013
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
Timeline
CLE Coordinator
Tennessee Bar Association
07.2023 - Current
Business Development Assistant
Leonardo DRS
07.2008 - 05.2023
Loan Officer Assistant
First Community Bank Of Southwest Florida
09.2005 - 11.2006
Bachelor of Science - Business
Barry University
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