Serey-sotho Slowik
Gilbert,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Logistics Specialist
RXO
Phoenix, AZ
07.2023 - Current
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Utilized software programs to track shipments from origin to destination.
- Processed invoices for payment in a timely manner according to established procedures.
- Communicated regularly with customers regarding their orders status.
- Assisted in troubleshooting any problems that may arise during the delivery process.
- Kept deliveries on track and provided timely status updates.
- Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
Team Lead
TopGolf
Gilbert, AZ
05.2017 - 07.2023
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Collaborated with higher management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training and development coaching.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Assisted guests by promptly responding to questions, requests and concerns.
- Handled alcohol service for guests over age of 21.
- Utilized Outlook and Microsoft Office on a daily basis.
Education
High School Diploma -
Williams Field High School
Higley, AZ05.2019
Skills
- Sales Techniques
- Staff Training
- Hiring and Training
- Strategic Planning
- Food Safety and Sanitation
- Problem-Solving
- Analytical Thinking
- Evaluating Employee Work
- Goal Setting
- Organizational Skills
- Multitasking and Prioritization
- Verbal and Written Communication
- Problem Solving
- Customer Service via Email
- Overseeing deliveries
- Freight Forwarding
Timeline
Logistics Specialist
RXO
07.2023 - Current
Team Lead
TopGolf
05.2017 - 07.2023
High School Diploma -
Williams Field High School