Serge Chevry
Los Angeles,CA
Summary
At Hair by Serge, I honed my craft as a Professional Hairstylist, mastering keratin treatments and excelling in client retention through personalized consultations and education. My proactive approach in networking and business management significantly expanded our clientele base. Renowned for my scalp massage techniques, I blend technical skill with relationship building to elevate the customer experience.
Overview
23
23
years of professional experience
Work History
Professional Hairstylist
Hair by Serge
01.2002 - Current
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Processed payments, entering sales in register for prompt customer service.
- Counted and documented opening and closing cash amounts daily.
- Distributed business cards outside of salon to generate new business.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Educated customers on products to maximize benefits.
- Mixed pigments and used proper techniques to achieve desired color.
- Resolved guest complaints about service or style.
- Determined appropriate hair treatments based on conditions and textures.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
Education
Cosmetology License -
Flavio's Beauty College
Gardena, CA04-1982
Skills
- Keratin treatments
- Scalp massage techniques
- Client Retention Strategies
- Networking expertise
- Customer Consultation
- Customer Buying Habits
- Business Management
- Outstanding client retention
- Relationship building and management
- Customer Education
Timeline
Professional Hairstylist
Hair by Serge
01.2002 - Current
Cosmetology License -
Flavio's Beauty College
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