Summary
Overview
Work History
Education
Skills
Accomplishments
Skills
Timeline
Generic

Serge Kobizhayev

Spartanburg,SC

Summary

Field Technician with more than 7 years in experience. Thrives in a deadline-driven environment. Courteous and prompt Field Service Technician with superior customer service skills. Handles high-pressure situations and resolves customer issues in a calm and courteous manner. Multi-industry Technician with a thorough understanding of practical engineering concepts. Technician adept at managing projects and resolving issues in software and hardware troubleshooting

Overview

8
8
years of professional experience

Work History

Construction Supervisor

Avik Construction
05.2021 - 01.2024

Monitored usage of supplies and materials to establish cost effective operations.
Conducted post-project evaluations to identify areas for improvement in future initiatives while celebrating successes along the way.
Documented construction and extraction workers' hours, wages and other pertinent information.
Coordinated successful project handovers by ensuring seamless transitions from construction to operations teams.
Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
Supervised training of new construction and extraction workers on safety practices and procedures.
Worked on high-rise commercial and residential buildings for new construction, rehabilitation and maintenance projects.
Identified and eliminated safety risks through additional training.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Inspected equipment and tools used for safe operation.
Sourced suppliers and purchased necessary materials for work.

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Field Service Technician

MTI Global Services
03.2016 - 04.2021

Installed Security Anti-theft Alarm Devices Products for Cellular Mobile Phones in stores like AT&T, Best Buy, Costco, Sam's Club, etc.


Investigate and troubleshoot product service issues.


Worked with LED lights, ran low voltage wires

Provide technical training to co-workers and new staff.

Installed, troubleshoot merchandising maintenances displays.

Assembled TV mounts, installed internet modem and routers, computers, tablets, printers and wallboards in clinics and hospitals

Worked with major clients like Bose, Apple,Samsung, Sony


Present strong mathematical knowledge and various math applications. Extremely talented with assembling, troubleshooting and maintenance any product


Manage all administrative operations including purchase orders, time sheets, expense sheets, etc.

Identify problems and record solutions for reference purposes.

Educate customer representative about the product usage and maintenance.

Stay updated on industry standards and technical service knowledge.

Address customer inquiries in a timely manner.

Coordinate with various teams to fix product issues.

Inform management on product service issues as observed through interaction with clients

Electrical Field Service Technician

Siemens
01.2019 - 07.2020

Installed, aligned, and balanced new equipment.

Inspected machine parts for conformance to product specifications.

Performed complex maintenance using tools, test equipment, etc., and completes document of all installations, inspections, maintenance and repair work, and failures.


Prepared and administered preventative maintenance work orders.

Maintained compliance with company standards to perform all maintenance activities.

Followed standards and procedures to maintain safe work environment.


Met production goals by maintaining cost effective levels of spare parts inventory.
Informed supervisors when machines needed major service.


Performed basic machine set up.

Performed routine preventive maintenance to ensure that building and machine systems operated efficiently.

Installation and repair at customer facilities across the U.S. Perform complex equipment installation, Software upgrades, Network configuration, trial runs, investigative tests, repairs and overhauls.


Accurately read, understood, and carried out written instructions.

Attended daily safety meetings to ensure machine operation safety.

Communicated operational issues and changes to supervisor on regular basis Supported technicians in equipment maintenance and repair.
Read work orders to prepare for machine setup.

Field Technician

National On Demand
06.2018 - 09.2018

Traveling to customers homes and commercial businesses to install cable,

internet and/or phone services.

Communicating with customers to determine

issues with customers services.

Troubleshooting and diagnosing issues with services at customer homes.

Educating customers how to work with companies products.

Running aerial and burial cable from tap to customers homes.

Installing cable outlets in customer homes by running cable either through the attic, underneath homes, or along the outside walls

of homes.

Working with numerous tools and pieces of equipment to complete necessary job at hand

Completed preventive maintenance on machines to enhance production and maintain quality.
Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Delivered precise measurements for projects using advanced survey tools, aiding accurate construction plans execution.
Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.

Labor Supervisor

Window Depot
01.2024 - Current

Conducted thorough quality control inspections to ensure compliance with industry standards and client specifications.


Installed windows,doors,gutters,flooring ect

Checked equipment to determine if maintenance was required.

Spearheaded initiatives that led to cost savings by optimizing resource allocation while maintaining high-quality standards.

Reworked positions and workflow based on individual abilities and production targets.
Organized daily meetings to discuss progress updates, address challenges, and set priorities for the team''s tasks.

Ensured safe work environment with consistent adherence to safety guidelines and protocols.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.

Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Reduced employee turnover, providing comprehensive training programs and clear communication of expectations.

Education

Spartanburg High School
Spartanburg, SC

Skills

  • Customer service-oriented
  • Strong attention to detail
  • Troubleshooting
  • Responsible and reliable
  • Excellent problem solver
  • Decisive
  • Self-starter
  • Meticulous
  • Critical thinker
  • Microsoft Office proficiency
  • Quality Control
  • Records Maintenance
  • Finish Carpentry
  • Written Communication
  • Multitasking Abilities
  • Multitasking
  • OSHA Compliance
  • OSHA Regulations
  • Technical knowledge
  • Construction supervision
  • Team building

Accomplishments

Developed an innovative preventive maintenance program for components in the facility. Served as an expert in troubleshooting and repairing state-of-the-art electrical and electronic systems.

Skills

administrative, basic, benefits, budgets, credit, clients, customer service, drill press, Electrical Systems, equipment maintenance, equipment maintenance and repair, senior management, fashion, forklift, grinders, hand tools, hoists, inspect, Inventory, inventory control, Logic, machine operation, Machining 1, mailing, materials, MATH, Math 1, mechanical, meetings, 2000, works, neat, Networking Essentials, PLC, policies, Quality, radio, Read, Receiving, robotic systems, Safety, sorting, Supervisor, phone, Troubleshoot, type, weld, written

Timeline

Labor Supervisor

Window Depot
01.2024 - Current

Construction Supervisor

Avik Construction
05.2021 - 01.2024

Electrical Field Service Technician

Siemens
01.2019 - 07.2020

Field Technician

National On Demand
06.2018 - 09.2018

Field Service Technician

MTI Global Services
03.2016 - 04.2021

Spartanburg High School
Serge Kobizhayev