Sergei Champagne
Brooklyn,NY
Summary
Dynamic fitness and operations professional with a proven track record at Lift Burn Cardio Underground, excelling in program organization and client engagement. Adept at fostering inclusivity in group settings while enhancing participant wellness. Recognized for improving customer satisfaction and operational efficiency, demonstrating strong leadership and detail-oriented management skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
Lift Burn Cardio Underground
03.2023 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to 25 individuals with consistent participation and positive feedback.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Organized special events such as themed workout sessions and holiday-related promotions, boosting attendance rates while fostering greater community among gym members by providing opportunities participate together outside regular classes cultivating increased camaraderie overall between participants both new established alike.
- Performed regular assessments of participant fitness levels and progress toward performance goals.
- Monitored participant progress and provided positive reinforcement to support goal achievement.
Operations/Office Manager
By The Numbers Consulting Services Corp.
02.2014 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Gym Floor Manager
Richies's Gym
08.2010 - 09.2014
- Managed store inventory and stock levels to maintain availability of products.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw supply restocking, area cleaning, and product organization.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
Houseman Supervisor
48 & Lexington Hotel
10.2011 - 09.2013
- Enhanced guest satisfaction by efficiently managing housekeeping tasks and ensuring cleanliness standards were met.
- Monitored budgetary targets within the housekeeping department, making adjustments as necessary to meet financial goals.
- Managed inventory control, ensuring adequate supplies were always available for both staff and guests'' needs.
- Streamlined operational processes for better team coordination, resulting in improved service quality.
- Assisted management in implementing new procedures for increased efficiency within the housekeeping department.
- Participated in regular meetings with hotel management to communicate progress updates and discuss potential improvements in operations.
- Assisted in the recruitment and selection of new staff members, ensuring a strong team dynamic and skill set within the department.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Education
Sport And Fitness Management
Queensborough Community College
Oakland Gardens, NY06-2005
Forensic Psychology
John Jay College of Criminal Justice
New York, NY06-2002
High School Diploma -
Christ The King Regional High School
Middle Village, NY06-1998
Skills
- Program Organization
- Coordinating Team Instruction
- Operational Equipment Setup
- Health Nutrition Consultation
- Customer service
- Office Operations Management
- Effective Organizational Skills
- Office Operations
- Detail-Oriented Data Management
- Client Engagement
- Mail Organization
- Inventory Management
- Team Leadership
Certification
- CPT - Certified Personal Trainer
- CPR/AED Certified
Timeline
Group Fitness Instructor
Lift Burn Cardio Underground
03.2023 - Current
Operations/Office Manager
By The Numbers Consulting Services Corp.
02.2014 - Current
Houseman Supervisor
48 & Lexington Hotel
10.2011 - 09.2013
Gym Floor Manager
Richies's Gym
08.2010 - 09.2014
Sport And Fitness Management
Queensborough Community College
Forensic Psychology
John Jay College of Criminal Justice
High School Diploma -
Christ The King Regional High School
Similar Profiles
Ciarra CavallaroCiarra Cavallaro
Cardiovascular Sonographer at Cardio & Vascular associatesCardiovascular Sonographer at Cardio & Vascular associates
Lucia Fontalvo MDLucia Fontalvo MD
General and Pediatric Radiologist - Pediatric IR at Fundacion Cardio Infantil HospitalGeneral and Pediatric Radiologist - Pediatric IR at Fundacion Cardio Infantil Hospital
Lisa Perez BS, RRTLisa Perez BS, RRT
Independent Contractor as Respiratory Therapist at Cardio Pulmonary DiagnosticsIndependent Contractor as Respiratory Therapist at Cardio Pulmonary Diagnostics