Sergei Danielian
Crescent City,CA
Summary
Proven leader in medical billing and customer service, adept at resolving denied claims and enhancing patient understanding of complex insurance issues at Tebra. Skilled at office and physical work. Shows good communication, ensuring compliance and elevating customer satisfaction. Adaptability and a strong work ethic underpin my professional approach, driving positive outcomes.
Overview
12
12
years of professional experience
Work History
Medical Billing Specialist
Tebra
01.2021 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
Car Washer
Coastal Cab
01.2020 - Current
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Greeted customers and guided cars into washing and detailing area.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Answered customer questions on pricing, products, procedures, and materials used.
Taxi Dispatch
Art Taxi Cab
01.2013 - 12.2017
- Collaborated with drivers to resolve issues, providing support in navigation and scheduling adjustments.
- Trained new dispatchers on company policies, software usage, and best practices for efficient operations.
- Implemented dispatcher training programs in response to new regulations, ensuring compliance and reducing the risk of fines or penalties.
- Managed conflict resolution between drivers and customers when necessary, maintaining professionalism throughout the process.
Education
Bachelor of Arts - Illustration
Cal State University Northridge
Northridge, CA12.2020
Skills
- Payment posting
- Bill payment
- Claim submission
- Hard working/work ethic
- Personable
- Shows good leadership, communication, and customer service
- Adapts well to workplace and skills needed
Languages
Armenian
Limited Working
Russian
Limited Working
Timeline
Medical Billing Specialist
Tebra
01.2021 - Current
Car Washer
Coastal Cab
01.2020 - Current
Taxi Dispatch
Art Taxi Cab
01.2013 - 12.2017
Bachelor of Arts - Illustration
Cal State University Northridge
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