Sergey Sulin
Silver Spring,MD
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Unarmed Security Guard
ICS Security Services
12.2023 - 02.2024
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Prevented shoplifting through careful observation and investigation of suspicious and unusual behavior.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enforced security policies and escorted out violators and unauthorized individuals from premises to maintain safe environment.
- Used deescalation technics to resolve situat
Insurance and Financial Services Agent Associate
Kate Murray's State Farm Agency
03.2019 - 05.2021
- Develop and implement sales plan and manage all phases of the sales cycle from prospecting to close and follow up support
- Represent a full line of insurance and financial products, serving as a trusted advisor to businesses and individuals
- Hire, train and supervise sales support staff, and create professional and productive work environment.
- Achieved increase in ranking on a national scale
Regional Sales Manager
Mission Debt Settlement Agency
01.2012 - 01.2016
- Superior client relations in all sales and origination phases of the branch retail operations
- Responsible for all phases of hiring and training of new employees as well as establish and communicate department goals and results to employees, staffing the department and delegating the work load
- Actively support employee growth and upholding corporate policies.
Personal Banker
J.P. Morgan Chase
01.2008 - 01.2012
- Analyze customer needs, and formulate solutions meeting both short and long-term client financial goals
- Prospect using cold calling, networking, events, referrals, and other methods to identify new business opportunities, analyze client needs, and educate customers to make informed financial and banking decisions.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Promoted financial products by maintaining excellent service offering knowledge.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Utilized customer relationship management software to provide accurate and complete customer service.
- Followed up with customers to gather feedback and provide additional assistance.
Branch Manager
Equity Freedom
01.2006 - 01.2008
- Promoted and sold full line of mortgage products and services
- Maintained and expanded on superior client relations in all sales and origination phases of the branch retail operations
- Responsible for all phases of hiring and training of new employees as well as establish and communicate department goals and results to employees, staffing the department and delegating the work load
- Actively support employee growth and upholding corporate policies.
Senior Loan Advisor
Wall Street Mortgage Bankers
01.2005 - 01.2006
- Provide effective pricing and expertise focused on a range of mortgage products for this swiftly-growing company generating a $2,500,000 increase in revenue since startup in 2005
- Assist senior management in the areas of financial market analysis
- Establish and cultivate a network of landing contacts and referral sources to effectively generate loan leads in target industries
- Utilize prospecting lists, reports, referrals from existing clients, branch generated leads.
Education
Security And Protective Services
ICS Security Services
806 Frederick Dr, Catonsville, MD 2122802.2024
Skills
- Perimeter Patrol
- Incident Reporting
- Report Writing
- Property Patrol
- Report Preparation
- Pattern Recognition
- Theft Prevention
- Ground Patrol
- Security Regulation Enforcement
- Visitor Screening
- Detail-Oriented
- Reliable and Responsible
- De-Escalation Techniques
- Security Procedures Knowledge
- Punctuality
- Adaptable and Flexible
- NECO
- State Farm ABS
- Bloomberg Software
- Windows 7 -10
- Word
- Excel
- PowerPoint
- Access
- AS/40
- Calyx
- Smart Draw
- Pro Core
- Lending Apps
- Digital Underwriting
- Personal and commercial insurance (auto, home, business, health, life, universal life policies)
- Retirement plans Annuities (IRA, 401(k), Individual(k), SEP, SIMPLE)
- Education plans (529 plans, Coverdell Education Savings Accounts) IPO's
- Long-term-care and estate planning
Accomplishments
- Drove a pace-setting 15% increase in annual revenue in Financial Year of 2011, outperforming "highreach" sales targets every quarter
- Consistently met and frequently exceeded the financial objectives of represented clients. Assessed risk tolerance and investment, implemented risk management goals, recommended solutions optimally suited to client needs.
- Provided sound financial, insurance and wealth management services to protect client assets and grow the net worth of their respective portfolios.
- Increased referral business by twenty seven percent in 2011. Initiated an aggressive campaign of cold calling, offering referral incentives and participating in networking events.
Certification
Unarmed Security Guard
Timeline
Unarmed Security Guard
ICS Security Services
12.2023 - 02.2024
Insurance and Financial Services Agent Associate
Kate Murray's State Farm Agency
03.2019 - 05.2021
Regional Sales Manager
Mission Debt Settlement Agency
01.2012 - 01.2016
Personal Banker
J.P. Morgan Chase
01.2008 - 01.2012
Branch Manager
Equity Freedom
01.2006 - 01.2008
Senior Loan Advisor
Wall Street Mortgage Bankers
01.2005 - 01.2006
Security And Protective Services
ICS Security Services
Unarmed Security Guard
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