Sergio Barrera
San Diego,CA
Summary
Service-oriented supervisor, focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
11
11
years of professional experience
Work History
Pest Control Technician
Corky's Pest Control
San Diego, CA
06.2021 - Current
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Identified infestations and isolated sources with physical inspections of premises.
- Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
General Manager
Boston Market
San Diego, CA
06.2013 - 06.2021
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Created schedules and monitored payroll to remain within budget.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Education
Some College (No Degree) - General Studies
San Diego Mesa College
San Diego, CASkills
- Bilingual (English/Spanish)
- Customer Service
- Staff Development
- Policy Implementation
- Strategic Planning
- Organization
References
References available upon request.
Timeline
Pest Control Technician
Corky's Pest Control
06.2021 - Current
General Manager
Boston Market
06.2013 - 06.2021
Some College (No Degree) - General Studies
San Diego Mesa College
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