
Proven leader in sales and management, leveraging customer service and sales techniques to exceed goals at Fitness Formula Clubs and beyond. Skilled in team collaboration and problem-solving, consistently driving membership growth and client retention. Achieved top performer status by excelling in client relationships and operational excellence, without exceeding a 55-word limit.
Drove membership growth at a high-volume flagship location of a luxury fitness club chain. Excelled in building rapport with prospects,conducting club tours, and closing high-value membership sales.
-Consistently ranked as a top performer, exceeding monthly, quarterly, and milestone sales goals
-Generated and nurtured leads through outreach and networking strategies
-Upsold services and amenities to maximize revenue
-Made lasting client relationships, ensuring retention and referrals
Oversaw operations and sales performance across multiple spa locations within a franchise, ensuring high quality service and member satisfaction.
-Directed a staff of up to 60 employees across three locations, including hiring, training and performance management.
-Aided in opening a brand new location within the franchise, demonstrating ability to scale operations.
- Consistently met or exceeded membership sales goals through team leadership and sales strategies
-Conducted meetings monthly and quarterly to align staff with company objectives and performance.
- Managed inventory, procurement, and maintained spa aesthetics to uphold brand standards.
-Ensured compliance with corporate guidelines, consistently passing corporate audits.
Progressed from sales to management, overseeing multiple locations of this spa/salon/tanning company. Demonstrated strong leadership and operational management skills throughout career advancement.
- Started in membership sales, quickly advancing to store manager and then district manager roles.
-Managed operations across multiple stores, ensuring consistent service quality and sales performance.
-Oversaw staff recruitment, training and development across the district
-Implemented sales strategies to drive membership growth and retention.
Monitored and maintained inventory, equipment, and facility aesthetics across locations.
-Ensured compliance with company policies and industry regulations
-Earned multiple awards and compensation packages including travel and material items.
Provided a welcoming experience for guests checking in and out of the hotel.
-Communicated with other hotel maintenance and housekeeping staff to ensure guests received a consistent quality experience during their stay.
-Worked shifts alone and ran necessary nightly reports for the hotel during night audit shifts.