Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio Campagnola

Summary

Proven leader in sales and management, leveraging customer service and sales techniques to exceed goals at Fitness Formula Clubs and beyond. Skilled in team collaboration and problem-solving, consistently driving membership growth and client retention. Achieved top performer status by excelling in client relationships and operational excellence, without exceeding a 55-word limit.

Overview

23
23
years of professional experience

Work History

Membership Sales Representative

Fitness Formula Clubs
10.2021 - Current

Drove membership growth at a high-volume flagship location of a luxury fitness club chain. Excelled in building rapport with prospects,conducting club tours, and closing high-value membership sales.

-Consistently ranked as a top performer, exceeding monthly, quarterly, and milestone sales goals

-Generated and nurtured leads through outreach and networking strategies

-Upsold services and amenities to maximize revenue

-Made lasting client relationships, ensuring retention and referrals

Clinic Manager

Massage Envy
04.2013 - 10.2021

Oversaw operations and sales performance across multiple spa locations within a franchise, ensuring high quality service and member satisfaction.

-Directed a staff of up to 60 employees across three locations, including hiring, training and performance management.

-Aided in opening a brand new location within the franchise, demonstrating ability to scale operations.

- Consistently met or exceeded membership sales goals through team leadership and sales strategies

-Conducted meetings monthly and quarterly to align staff with company objectives and performance.

- Managed inventory, procurement, and maintained spa aesthetics to uphold brand standards.

-Ensured compliance with corporate guidelines, consistently passing corporate audits.

District Manager

Ashley Lynn's
02.2004 - 03.2013

Progressed from sales to management, overseeing multiple locations of this spa/salon/tanning company. Demonstrated strong leadership and operational management skills throughout career advancement.

- Started in membership sales, quickly advancing to store manager and then district manager roles.

-Managed operations across multiple stores, ensuring consistent service quality and sales performance.

-Oversaw staff recruitment, training and development across the district

-Implemented sales strategies to drive membership growth and retention.

Monitored and maintained inventory, equipment, and facility aesthetics across locations.

-Ensured compliance with company policies and industry regulations

-Earned multiple awards and compensation packages including travel and material items.

Front Desk Agent

Homewood Suites
01.2002 - 01.2004

Provided a welcoming experience for guests checking in and out of the hotel.

-Communicated with other hotel maintenance and housekeeping staff to ensure guests received a consistent quality experience during their stay.

-Worked shifts alone and ran necessary nightly reports for the hotel during night audit shifts.

Education

High School Diploma -

Plattsmouth High School
Plattsmouth, NE

Skills

  • Customer Service
  • Goal-oriented mindset
  • Client Retention Strategies
  • Sales Techniques
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail

Timeline

Membership Sales Representative

Fitness Formula Clubs
10.2021 - Current

Clinic Manager

Massage Envy
04.2013 - 10.2021

District Manager

Ashley Lynn's
02.2004 - 03.2013

Front Desk Agent

Homewood Suites
01.2002 - 01.2004

High School Diploma -

Plattsmouth High School
Sergio Campagnola