Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Manager

Sergio Casanova

Edinburg,TX

Summary

Dynamic manager with a proven track record at Chick Fill A, excelling in customer relationship management and sales. Skilled in verbal communication, adept at boosting customer satisfaction and profitability by resolving disputes efficiently and maintaining high service standards. Expert in managing costs and motivating teams, significantly enhancing workplace productivity and safety.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Chick Fill A
12.2022 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Master of Science - Computer Engineering

UTRGV
Edinburg, TX
05-2026

High School Diploma -

Robert Vela High School
Edinburg, TX
05-2022

Skills

  • Verbal and written communication
  • Customer relationship management (CRM)
  • Sales management
  • Marketing

Certification

  • Food Handler's Permit/License- County or city public health departments.
  • ServSafe Food Handler's Certification

Languages

Spanish
Professional Working

Timeline

Manager

Chick Fill A
12.2022 - 11.2024

Master of Science - Computer Engineering

UTRGV

High School Diploma -

Robert Vela High School
Sergio Casanova