Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sergio DeSantiago

Baxley,GA

Summary

Knowledgeable Customer Service Clerk skilled in high-volume electronic document review. Detail-oriented and focused on providing exemplary customer service to customers while managing multiple tasks and competing priorities. Excellent communication skills and experience with Word, Excel, and database software. Ready to bring immediate value to your company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sergio De

12.2020

Part of Management Team

Taco Loco Mexican Grill
07.2021 - Current
  • Gained knowledge of company policies, protocols and processes.
  • Handled day-to-day customer or client questions via telephone or email.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Sales Representative

County Farm Plant Company
04.2019 - 04.2021
  • Created reports for company total sales
  • Established promotional materials to improve sales
  • Managed inventory available for sale
  • Planned and implemented business strategies to gain customers during peak season.

Customer Service Associate

Farm Plant Comany
03.2016 - 04.2017
  • Completed sales payments, refunds, and exchanges and issued credit
  • Assisted with receiving, product pricing, and stock replenishment
  • Prepared order sheets and sent out invoices and statements for payments due
  • Completed paperwork associated with merchandise, price adjustments, customer returns, and cash register operation.

Education

Bachelor of Science - Crop Production

Abraham Baldwin Agricultural College
Tifton, GA
12.2024

Associate of Science - Crop Production

Abraham Baldwin Agricultural College
Tifton, GA
12.2020

Skills

Bilingual English and Spanish

Data management

Dedicated

Proficiency

Time management

Inventory control

Certification

Dedicated Time Management Data management Inventory control

Timeline

Part of Management Team

Taco Loco Mexican Grill
07.2021 - Current

Sergio De

12.2020

Sales Representative

County Farm Plant Company
04.2019 - 04.2021

Customer Service Associate

Farm Plant Comany
03.2016 - 04.2017

Bachelor of Science - Crop Production

Abraham Baldwin Agricultural College

Associate of Science - Crop Production

Abraham Baldwin Agricultural College

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Sergio DeSantiago