Summary
Overview
Work History
Education
Skills
Certification
Honorsandawards
Languages
Timeline
Generic

Sergio Diaz

West New York,New Jersey

Summary

Dynamic bilingual professional with extensive experience in field operations and project management, notably at DocGo. Skilled in logistics management and bilingual communication (English/Spanish), demonstrating a proven track record in improving operational efficiency. Excelled in roles requiring schedule coordination and site management, achieving significant enhancements in site operation continuity and team performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Field Supervisor

DocGo
09.2023 - Current
  • Supervise team to ensure continuity, consistency, and strong lines of communication
  • Regularly oversees site stocking/cleaning to ensure they meet or exceed requirements regarding maintenance, equipment, supplies and cleanliness
  • Ensure all scheduling requirements are met
  • Scheduling and staffing, logistics management, clinical and administrative QA/QI, and performance management
  • Manage and support Site Lead and team with operations, logistics, staffing, and scheduling
  • Proficient in Salesforce/Host
  • Ensure smooth daily operations at site
  • Provide oversight of on-site work to make sure continuous operations are following policy
  • Routine reports and tracking of available beds/pods
  • Support management of day-to-day operations
  • Address and report on-site issues where necessary

Bilingual Administrative Assistant

DocGo
06.2023 - 09.2023
  • Greet guest, patients, clients and staff members as they enter our locations
  • Assist guests, patients, and clients through the intake and discharge processes
  • Scan the QR code on the guest's badge as they enter and leave the facility and bring any flagged guests to HERRC or DocGo Supervisor's attention, in a timely manner
  • Register guests into computer systems
  • Organize and store mail for guests
  • Assist guest, patients, and clients with various appointments
  • Assist with scheduling travel and relocation arrangements for guests, patients, and clients
  • Established administrative work procedures to track staff's daily tasks.

Kitchen Administrator-Catering

MAAD Hospitality
01.2019 - 05.2023
  • Inventory and order purchasing
  • Schedule Management
  • Production head
  • Outdoor Event head
  • Food management

Business Manager

Louie and Chan
03.2018 - 01.2019
  • General customer service
  • Order purchasing and processing
  • Food management
  • Pay roll specialist
  • Team management
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.

Business administrator

Retro INC
01.2013 - 01.2018
  • Personnel management including Schedule planning
  • Accounting manager
  • Order purchasing and processing
  • Monthly inventory using specialized software/Excel

Education

Degree - Marketing and business administration

Uni Técnica Manizales
01.2011

High School Diploma -

Institución Educativa Cabras Marmato
01.2008

Skills

  • Bilingual in English and Spanish
  • Field Operations
  • Schedule Coordination
  • Schedule development
  • Site preparation
  • Project Management
  • Site Management
  • Logistics Management
  • Progress Reporting
  • Work Order Review
  • Site documentation
  • Research review

Certification

NYC Qualifying certificate in food protection, 10/01/22, Present

Honorsandawards

Management in the administration of human talent based on efficiency and effectiveness.

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Field Supervisor

DocGo
09.2023 - Current

Bilingual Administrative Assistant

DocGo
06.2023 - 09.2023

Kitchen Administrator-Catering

MAAD Hospitality
01.2019 - 05.2023

Business Manager

Louie and Chan
03.2018 - 01.2019

Business administrator

Retro INC
01.2013 - 01.2018

High School Diploma -

Institución Educativa Cabras Marmato

Degree - Marketing and business administration

Uni Técnica Manizales
Sergio Diaz