Summary
Overview
Work History
Education
Skills
Timeline
Generic

SERGIO ESPINO

Summary

Healthcare logistics and transportation operations leader with extensive experience managing regional courier networks, contractor teams, and time-critical medical delivery services. Demonstrated success improving performance, stabilizing operations, optimizing routes, across multi-state healthcare contracts.

Overview

10
10
years of professional experience
2027
2027
years of post-secondary education

Work History

Logistics Delivery Specialist

HD Supply
Phoenix
12.2024 - Current
  • Vehicle Operation: Proficiency in various box truck sizes, including lift gate and pallet jack operation.
  • Navigation & Routing: Dynamic route planning, GPS optimization, and map reading to handle changing daily workloads.
  • Compliance & Safety: Pre/post-trip inspections, DOT logbook maintenance, and defensive driving.
  • Logistics: Cargo loading/unloading, load securement, and inventory documentation.

Regional Operations Manager

Life Couriers, LLC
04.2022 - 11.2023
  • Lead regional healthcare transportation operations supporting hospitals, pharmacies, and nuclear medicine clients across Arizona and neighboring states.
  • Maintain 99%+ on-time performance for time-critical medical deliveries.
  • Oversee staffing, contractor management, and route coverage to ensure consistent service levels.
  • Track KPIs including delivery reliability, service quality, and cost efficiency.
  • Resolve escalations and coordinate rapid operational recovery.
  • Coach and mentor assistant managers and drivers.

Assistant Operations Manager

Life Couriers, LLC
12.2020 - 04.2022
  • Supported multi-state healthcare courier contracts across Phoenix, New Mexico, and Las Vegas.
  • Ensured 100% staffing coverage and 99% on-time service metrics.
  • Coordinated dispatch, contractor performance, and daily operations.
  • Resolved service issues and strengthened client relationships.

Medical Courier Lead Driver

Mideast Delivery Solutions, LLC
06.2017 - 12.2020
  • Delivered time-sensitive pharmaceutical and healthcare shipments.
  • Served as lead driver and trained new drivers.
  • Maintained high accuracy, compliance, and service standards.
  • Supported leadership with labor planning and workflow coordination.
  • Monitored performance targets and improved operational efficiency.

Process Lead Support- Outbound Logistics

Amazon
07.2016 - 06.2017
  • Supported area managers with daily workforce planning, labor allocation, and workflow coordination across high-volume outbound operations.
  • Monitored production metrics and adjusted staffing to meet nightly throughput and service targets.
  • Troubleshot operational bottlenecks to improve pack efficiency and reduce delays.

Education

Associate's Degree - Business

Estrella Mountain Community College

Skills

  • Courier & Dispatch Applications
  • GPS & Fleet Tracking Systems
  • Microsoft Office
  • Google Workspace
  • Warehouse Systems
  • Forklift

Timeline

Logistics Delivery Specialist

HD Supply
12.2024 - Current

Regional Operations Manager

Life Couriers, LLC
04.2022 - 11.2023

Assistant Operations Manager

Life Couriers, LLC
12.2020 - 04.2022

Medical Courier Lead Driver

Mideast Delivery Solutions, LLC
06.2017 - 12.2020

Process Lead Support- Outbound Logistics

Amazon
07.2016 - 06.2017

Associate's Degree - Business

Estrella Mountain Community College
SERGIO ESPINO