Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio Flores

San Diego,CA

Summary

Results-oriented Tile Contractor focused on delivering high-quality construction services to discerning clients. Provides first-rate construction management and field supervision. Highly effective at working with architects, inspectors, designers and subcontractors.

Overview

31
31
years of professional experience

Work History

Contractor

Tile Pros Remolding
San Diego, CA
05.2005 - Current
  • Kitchen and Bathroom remodeling.
  • all type of flooring installations
  • And More.
  • Assisted in the preparation of construction contracts and agreements, ensuring accuracy and compliance with applicable laws.
  • Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution.
  • Developed detailed plans for projects based on customer needs and expectations.
  • Identified potential issues or risks that could impact the successful completion of projects.
  • Managed subcontractors throughout the duration of each project, ensuring tasks were completed in a timely manner.
  • Coordinated with suppliers to procure necessary materials for projects within budget constraints.
  • Resolved any problems encountered during the course of construction work.

Operations Manager, Customer Experience

Residence Inn By Marriot
San Diego, CA
1999 - 05.2005
  • Ran the operation of three different departments.
  • Oversee the smooth running very important departments. Housekeeping, Food and beverage and Front Desk.

  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

Front End Supervisor

Residence Inn Marriott
San Diego, CA
05.1993 - 05.1999
  • Greeted guests and checked them in and out of the hotel.
  • Monitored front desk staff to ensure they met customer service standards.
  • Trained new hires on procedures, policies, and customer service expectations.
  • Developed and implemented strategies to improve customer satisfaction.
  • Resolved guest complaints in a professional manner.
  • Ensured compliance with all safety regulations and protocols.
  • Maintained accurate records of daily transactions.
  • Processed payments for services rendered at the front desk.
  • Coordinated with housekeeping staff regarding room availability and occupancy levels.

Education

High School Diploma -

Mar Vista Senior High School
Imperial Beach, CA
03.1991

Associate of Arts - Com

South Westren JR College
San Diego, CA

Skills

  • Subcontractor Oversight
  • Equipment Installation
  • Power and Hand Tool Operation
  • Construction Management

Timeline

Contractor

Tile Pros Remolding
05.2005 - Current

Front End Supervisor

Residence Inn Marriott
05.1993 - 05.1999

Operations Manager, Customer Experience

Residence Inn By Marriot
1999 - 05.2005

High School Diploma -

Mar Vista Senior High School

Associate of Arts - Com

South Westren JR College

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Sergio Flores