Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sergio Flores

CHICAGO,Illinois

Summary

At Chicago North Side Toyota, I spearheaded a preventive maintenance program that significantly enhanced vehicle reliability and workshop efficiency. My adeptness in automotive diagnostics and strong work ethic led to a notable improvement in customer satisfaction and safety standards. Good in electrical repairs and committed to excellence, I consistently delivered high-quality service, fostering trust and loyalty among clients. Hardworking Automotive Technician with 6 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives. Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed. Hardworking Mechanic successful at completing inspections, maintenance and repairs on toyota vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Skilled Automotive Technician

Chicago North Side Toyota
12.2018 - Current
  • Reduced downtime for repairs by conducting routine inspections and identifying potential issues.
  • Collaborated with team members to troubleshoot complex problems and develop effective solutions.
  • Maintained safety standards, reducing workplace accidents and ensuring compliance with OSHA regulations.
  • Enhanced overall efficiency with timely completion of work orders and maintenance tasks.
  • Improved equipment reliability by implementing a preventive maintenance program.
  • Maintained open communication lines between maintenance staff and upper management regarding workload prioritization.
  • Demonstrated adaptability in learning new technologies, software programs, or machinery to stay current with industry trends.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Operated varied hand and power tools to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Investigated customer complaints to identify cause of malfunctions.
  • Read and followed technical documentation to complete accurate repairs.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Maintained a safe work environment by adhering to industry safety standards and implementing best practices.
  • Enhanced customer satisfaction through timely completion of repair work and maintaining clear communication.
  • Repaired or replaced faulty electrical components, enhancing vehicle performance and reducing potential hazards.
  • Enhanced teamwork within the shop by sharing knowledge, expertise, and mentoring junior technicians to foster a collaborative work environment.
  • Advanced shop profitability by recommending appropriate upsells based on findings during inspections without compromising integrity.
  • Continually expanded technical knowledge through ongoing training and certifications, staying up-to-date with industry advancements.
  • Performed brake system servicing that contributed to increased driver safety as well as reduced wear and tear on the vehicle components.
  • Contributed to positive business reputation by providing exceptional customer service and accurate repair estimates.
  • Collaborated with team members to complete complex repairs, ensuring high-quality results and customer satisfaction.
  • Assisted customers in understanding the importance of regular maintenance, promoting return visits and building trust in the business''s expertise.
  • Improved vehicle reliability by performing thorough maintenance checks and addressing issues promptly.
  • Increased workshop productivity by streamlining processes and effectively managing workload priorities.
  • Conducted in-depth diagnostics using advanced equipment, accurately identifying issues for effective repairs.
  • Completed suspension repairs to improve vehicle handling and extend tire life, increasing overall performance for clients'' vehicles.
  • Reduced vehicle downtime for clients by efficiently diagnosing and repairing various automotive issues.

Education

Basic Certificate in Automotive - Automotive Mechanics

City Colleges of Chicago-Harry S Truman College
Chicago, IL
05.2016

Skills

  • Changing Oil
  • Parts Replacement
  • Customer Relationship Management (CRM)
  • Changing tires
  • Vehicle inspections
  • Suspension Systems
  • Soldering skills
  • Quality assurance inspections
  • Electrical understanding
  • Issue Resolution
  • Electrical experience
  • Scheduled services
  • Electrical repair procedures
  • Exhaust Systems
  • Calibrating systems
  • Replacing Filters
  • Replacing parts
  • Tire Services
  • Installing equipment
  • Hand and power tools
  • Fluid Exchanges
  • Brake Systems
  • Heating and Air Conditioning
  • Strong Work Ethic
  • Safety awareness
  • Automotive Electronics
  • Steering systems
  • Coolant System Control
  • Customer Service
  • Problem-Solving
  • Inspecting vehicles
  • Battery Services
  • Troubleshooting skills
  • Valid Driver's License
  • Heavy Lifting
  • Drivetrain and Axle Installation
  • Team Collaboration
  • Customer Relations
  • Vehicle Inspection
  • System repairs
  • Brake systems understanding
  • Preventive maintenance services
  • Calibration understanding
  • Fuel systems
  • Relationship Building
  • Work Planning and Prioritization
  • Road-Worthiness Evaluations
  • Quality Assurance
  • Alignments experience
  • Diagnostic abilities
  • Electrical failure repairs
  • Calibrating instruments
  • Upholstery Repair
  • Operating air compressors
  • ASE Certification
  • Drivetrain Repair
  • Wheel Alignments
  • Visual Inspection
  • Automotive diagnostics
  • Parts Repair and Refurbishment

Certification

  • CST - Certified Service Technician
  • ASE Certified A4 and A5


Timeline

Skilled Automotive Technician

Chicago North Side Toyota
12.2018 - Current

Basic Certificate in Automotive - Automotive Mechanics

City Colleges of Chicago-Harry S Truman College

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Sergio Flores