Sergio Gomez
Los Angeles ,CA
Summary
Experienced for 4 1/2 years Auto Service Technician known for exceptional communication and technical skills. Proficient in diagnosing and repairing various vehicle systems, including EV and hybrid technologies, while ensuring high levels of customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Auto Service Technician
Kia Motors America
Los Angeles, CA
10.2021 - Current
- Diagnosed and repaired vehicle systems, ensuring optimal functionality and customer satisfaction.
- Performed routine maintenance tasks, enhancing vehicle performance and longevity.
- Collaborated with team members to streamline service workflows and reduce turnaround times.
- Trained apprentices on diagnostic tools and repair techniques, fostering skill development.
- Repaired and serviced air conditioning, engine cooling, electrical and heating system
- Tore down, repaired and rebuilt defective parts, including cooling and steering systems
- Installed and replaced engines and trans, accessories including headlights, radios, side and rear- view mirrors
- Repair and diagnose EV and hybrid vehicles systems including BMS systems, high voltage batteries front and rear drive motors
Trainee Technician
Kia Motors America
Los Angeles, CA
12.2019 - 01.2021
- Operated diagnostic tools to troubleshoot vehicle issues efficiently.
- Assisted technicians in performing vehicle inspections and repairs.
- Maintained accurate records of service orders and repair histories.
- Collaborated with team members to ensure timely completion of maintenance tasks.
Lube Technician
Kia Motors America
Los Angeles, CA
11.2018 - 12.2019
- Conducted routine oil changes and fluid checks to ensure vehicle performance and safety.
- Performed maintenance inspections to identify potential issues before they escalated.
- Utilized diagnostic tools to assess vehicle conditions and recommend appropriate services.
- Collaborated with service advisors to provide clear communication regarding customer needs and vehicle status.
Porter
Kia Motors America
Los Angeles, CA
10.2017 - 11.2018
- Maintained cleanliness and organization of vehicle inventory areas to enhance operational efficiency.
- Assisted customers with inquiries, providing exceptional service and support throughout vehicle delivery process.
- Operated equipment for vehicle transportation, ensuring safe and efficient movement within facility.
- Conducted routine inspections of vehicles to identify maintenance needs and ensure quality standards were met.
Education
High School Diploma -
Roosevelt High School
Los Angeles, CAMaster Technician -
KIA University
Irvine, CASkills
- Brake systems
- Tire services
- Fluid exchanges
- Engine repair
- Hybrid Systems
- Troubleshooting
- Transmission Repair
- Harness Work/ Repair
- Team Work
- Customer Service
- Time Management
- Verbal Communication
Accomplishments
Achieved becoming a certified Master Technician by completing KIA university.
Certification
Master Certified Service Technician
Gas and EV Hybrid Vehicles
Languages
Spanish
Full Professional
Timeline
Auto Service Technician
Kia Motors America
10.2021 - Current
Trainee Technician
Kia Motors America
12.2019 - 01.2021
Lube Technician
Kia Motors America
11.2018 - 12.2019
Porter
Kia Motors America
10.2017 - 11.2018
High School Diploma -
Roosevelt High School
Master Technician -
KIA University
LAPD Cadet
- Graduated June 2015- December 2015
- Attended weekly meetings that consisted of leadership training, and professional growth opportunities
- Volunteered on a weekly basis in the community through details and community service events