Sergio Guevara
Jurupa Valley,CA
Summary
Hardworking professional with impressive skills and the ability to adapt easily in different environments. Committed to worksite safety and client satisfaction. And willing to learn additional skills to improve performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
McDonald's Crew Member (Service)
McDonald's
05.2023 - 10.2023
- Dealt with customers on a regular basis in a proper manner
- Worked in a very fast-paced environment since it is the busiest McDonald's in the area.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Worked well with teammates and accepted coaching from management team.
- Regularly took orders in Spanish to non-English speaking customers
- Provided excellent customer service by greeting customers and meeting quality expectations.
LANDSCAPING CREW MEMBER
Noe's Landscaping
06.2020 - 08.2022
- Performed planting, watering, mulching and edging of lawns
- Handled hedge, bush and shrub trimming
- Removed weeds, hazards and debris from common pathways to improve usability
- Deal with customers on a regular basis to provide a good service
- There was opportunities to translate in Spanish the needs of the clients to the working crew if necessary
SOCCER REFEREE
Empire Soccer Club
08.2017 - 02.2019
- Officiated at sporting events, games or competitions to maintain standards of play and verify observed game rules
- Maintained discipline, fair play, courtesy, self control and congenial relations with coaches, players and spectators during Number sporting events per Time Frame
- Managed conflict resolutions to encourage professional and positive relationships.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
Education
High School Diploma -
Eleanor Roosevelt High School
Eastvale, Ca06.2023
Skills
- Ability to follow and enforce rules
- Fluent in two languages Spanish and English
- Experience in customer service
- Ability to dissipate altercations or uncomfortable situation in a customer atmosphere
- Customer Engagement
- Valid Driver's License
- Problem-Solving
- Teamwork and Collaboration
- Problem-Solving
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
McDonald's Crew Member (Service)
McDonald's
05.2023 - 10.2023
LANDSCAPING CREW MEMBER
Noe's Landscaping
06.2020 - 08.2022
SOCCER REFEREE
Empire Soccer Club
08.2017 - 02.2019
High School Diploma -
Eleanor Roosevelt High School
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