Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sergio Gutierrez

Sergio Gutierrez

Fort Lauderdale,USA

Summary

Route Sales Representative with 32 years of driving experience and expertise in inventory management and customer relationship development. Proven track record of problem-solving and ensuring on-time deliveries, resulting in high customer satisfaction. Proficient in delivery coordination and adherence to safety regulations, enhancing operational efficiency and client engagement. New Employee Trainer and Mentor. Equipment Technician, service ,repair and installation of water coolers and filtration units.

Overview

33
33
years of professional experience

Work History

Route Sales Representative,Trainer,Equipment Tech

Ready Refresh Water
01.1994 - 04.2025
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Monitored stock levels on route trucks to ensure accuracy of inventory counts.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Resolved customers' complaints regarding products or services.
  • Supplied wide range of customers with key products in alignment with specified amounts and schedules.
  • Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Utilized effective problem solving skills when resolving customer issues.
  • Responded quickly to customer inquiries regarding products or services.
  • Ensured compliance with all federal, state, local laws governing transportation of goods.
  • Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Resolved any customer complaints promptly and professionally.
  • Delivered product to customers in a safe and courteous manner.
  • Recognized by management for providing exceptional customer service.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed routine maintenance and repair.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Trained new Route Sales Representatives, sharing best practices for success in the role.
  • Trained and mentored new personnel hired to fulfill various roles.

Warehouse Lead

Southland Floors
05.1992 - 12.1993
  • Started as Forklift Operator , was added to Delivery Drivers and was promoted to Warehouse Lead in charge of "Customers Samples" in charged of 2 employees.

Education

High School Diploma -

Northeast High School
Oakland Park, Florida
05.1992

Skills

  • Inventory management and safety compliance
  • Delivery coordination and route optimization
  • Data entry accuracy
  • Customer relationship management
  • Route planning
  • Route management
  • Safe vehicle operation
  • Customer service
  • Problem-solving
  • Leadership skills
  • Adaptability

Languages

Spanish
Full Professional

Timeline

Route Sales Representative,Trainer,Equipment Tech

Ready Refresh Water
01.1994 - 04.2025

Warehouse Lead

Southland Floors
05.1992 - 12.1993

High School Diploma -

Northeast High School

Similar Profiles

CREATE PROFILE
Sergio Gutierrez