Sergio Gutierrez Jr
Richmond
Summary
Versatile tow truck driver with 2 years of experience in roadside assistance and logistics. Proficient in operating heavy equipment and managing materials handling, ensuring efficient service delivery. Holds a valid CDL and Class C driver's license, with a strong focus on safety and customer service. Demonstrated ability to work in high-pressure environments, contributing to effective team operations and customer satisfaction.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Freeway service patrol tow truck driver
Bay Area Tow LLC
Richmond
05.2024 - 06.2026
- Executed roadside assistance duties, including jump-starting batteries, changing flat tires, and delivering fuel.
- Operated tow truck to safely and efficiently transport disabled vehicles to designated locations
- Responded promptly to service calls, ensuring timely arrival at the scene
- Conducted thorough vehicle inspections before and after towing operations, ensuring compliance with safety regulations and minimizing risks
- Secured vehicles properly using appropriate equipment and techniques during loading, transportation, and unloading processes
- Maintained detailed service records documenting mileage, time spent on each job, and additional charges to ensure transparency and accountability
- Updated customers regularly on estimated arrival times and explained procedures for vehicle retrieval or transportation, enhancing customer satisfaction
- Collaborated with law enforcement agencies in removing illegally parked or abandoned vehicles from public areas
- Followed company policies and procedures regarding proper handling of cash transactions for services rendered
- Provided exceptional customer service by demonstrating empathy towards distressed vehicle owners while maintaining a professional demeanor
- Safely operated tow trucks in various weather conditions including rain, snowstorms, or high winds
- Efficiently navigated through traffic congestion using knowledge of local roads and alternative routes
- Maintained a clean driving record without any accidents or violations throughout employment tenure
- Collaborated with dispatchers to optimize route planning and ensure efficient use of time and resources
- Performed routine maintenance tasks such as checking tire pressure, fluid levels, and inspecting towing equipment for any signs of wear or damage
- Coordinated with auto repair shops or vehicle storage facilities for drop-off or pick-up arrangements as required
- Assessed accident scenes to gather information for reporting. or incidents involving tow trucks, documenting findings accurately for insurance purposes
- Adhered to all traffic laws, company policies, and local regulations while operating tow trucks
- Demonstrated strong problem-solving skills by efficiently resolving mechanical issues that occurred during towing operations
- Closely monitored radio communications for service requests from dispatchers or law enforcement agencies
Terminal Operator
IMTT
Richmond
09.2022 - 01.2023
- Load and unload railcars, tankers, ships, barge. Liquid bulk storage.
- Performed routine maintenance tasks such as painting, plumbing repairs, and electrical work to ensure the functionality and safety of facilities
- Managed inventory of supplies and equipment, ensuring adequate stock levels for efficient operations
- Responded promptly to facility-related emergencies, such as leaks or power outages, to mitigate potential damage or disruptions
- Maintained cleanliness and organization of facilities by regularly cleaning common areas, restrooms, and workspaces
- Operated various tools and equipment safely and efficiently during repair or maintenance tasks
- Conducted regular inspections of facilities to identify any issues or hazards that required attention
- Ensured compliance with health and safety regulations by following established protocols for handling hazardous materials or waste disposal
- Participated in training programs on proper use of equipment, safety procedures, and emergency response protocols
- Maintained accurate records of all maintenance activities performed on facilities' systems or equipment
- Coordinated with external contractors for major repairs or renovations within the facilities
- Created a comprehensive checklist for daily inspections which improved efficiency in identifying issues requiring immediate attention
- Performed regular inspections of fire safety equipment such as extinguishers, alarms, and sprinkler systems to ensure compliance with regulations
- Maintained accurate records of work orders, repairs performed, and materials used for future reference or reporting purposes
- Developed standard operating procedures (SOPs) for routine maintenance tasks to ensure consistency and quality
Warehouse Worker
Southern Counties Lubricants LLC
Richmond
10.2021 - 03.2022
- Forklift operator/ order picker
Groundsman
Rolling Hills Memorial Park
Richmond
01.2019 - 01.2020
- Supported special events by preparing outdoor spaces for visitor activities.
- Removed and properly disposed of debris to maintain worksite safety.
- Maintained lawn areas using mowers, trimmers, and edgers to ensure neat appearance.
Forklift Driver/Warehouse Worker
Galaxy Desserts
Richmond
01.2016 - 07.2018
- Shipping & receiving forklift operator
- Operated forklift to safely and efficiently move materials, products, and equipment
- Loaded and unloaded trucks, ensuring proper placement of items to prevent damage
- Performed routine maintenance on forklifts, including inspections and minor repairs
- Maintained accurate inventory records by properly documenting incoming and outgoing shipments
- Collaborated with warehouse team to organize storage areas for optimal efficiency
- Assisted in the packaging and labeling of products for shipment or storage
- Utilized handheld scanners or computer systems to track inventory movement within the warehouse
- Followed company procedures when handling hazardous materials or fragile items
- Communicated effectively with supervisors and coworkers regarding daily tasks and priorities
- Ensured compliance with quality control standards during loading/unloading processes
- Operated various types of forklifts, such as sit-down, stand-up, reach truck, or clamp truck based on job requirements
- Safely transported materials between different areas of the warehouse without any incidents
- Collaborated with team members to meet daily production goals by prioritizing tasks effectively
- Inspected incoming shipments for accuracy in quantity and quality before storing them in designated locations
- Maintained cleanliness of work area by organizing supplies, removing debris, and disposing waste properly
- Participated actively in regular safety meetings to stay updated on best practices and potential hazards
- Demonstrated excellent spatial awareness skills while maneuvering through narrow aisles or tight spaces within the warehouse environment
- Picked orders accurately according to pick lists provided by supervisors using a combination of forklift and manual handling
- Collaborated with shipping department to ensure timely loading of trucks for outbound shipments
- Efficiently stacked and arranged pallets or containers in a stable manner to maximize storage space
- Maintained a high level of accuracy when recording inventory movements using computerized systems or paper-based logs
- Operated forklift equipment in compliance with OSHA regulations and company safety policies
- Demonstrated strong attention to detail when inspecting products for quality assurance purposes
- Collaborated with team members on special projects, such as warehouse reorganization or inventory audits
- Provided assistance during physical inventories, ensuring accurate count of stock items
- Followed established procedures for receiving, storing, and distributing materials within the warehouse facility
Yard Hostler Driver
H&M International Transportation inc.
Oakland
07.2014 - 09.2016
- Moving intermodals 20/40/53 containers in parking spaces and help customers. Bring chassis to mate with container.
Grinder/Machine Operator
Pacific Steel Casting
Berkeley
02.2011 - 12.2012
- Machine operator
Education
High school diploma -
Richmond High School
RichmondSkills
- Tractor-trailer
- Construction
- Picking & packing
- Hand tools
- RF scanner
- Mowing
- Logistics
- Microsoft Excel
- Industrial equipment
- Tow Truck
- Pallet jack
- Materials handling
- Climbing
- Inventory control
- Maintenance
- Spanish
- Manufacturing
- GIS
- Tree trimming
- Freight
- Computer skills
- Solaris
- Coordinate measuring machine
- Groundskeeping
- Quality control
- Load & unload
- Heavy equipment operation
- Millwright
- Basic math
- Assembly
- Landscape maintenance
- Reach truck
- Flatbed
- Analysis skills
- Writing skills
- Cherry picker
- Fabrication
- Schematics
- Mechanical knowledge
- Machining
- Packaging
- Warehouse management system
- Warehouse experience
- Yard jockey
- Precision measuring instruments
- Warehouse distribution
- Tree care
- 10 key typing
- Shipping & receiving
- Construction experience
- Data collection
- Driving
- Customer service
- Power tools
- Facilities maintenance
- Computer literacy
- Power tools for woodworking
- Heavy lifting
- SAP
- Forklift
- Stocking
- Cabinet installation
- Warehouse management
- OSHA
- Order picking
- Painting
- Plumbing
- Bilingual
- Dispatching
- Communication skills
- Lawn care
- English
- Vehicle inspection
- Roadside assistance
- Safety compliance
- Problem solving
- Effective communication
- Record keeping
- Defensive driving techniques
Certification
- CDL, 06/01/08, 04/30/28
- Non-CDL Class C, 06/01/08, 04/30/28
- Forklift Certification, 05/01/16, 12/31/19
- TWIC Card
Additional Information
Authorized to work in the US for any employer
Languages
- English, Expert
- Spanish, Intermediate
Timeline
Freeway service patrol tow truck driver
Bay Area Tow LLC
05.2024 - 06.2026
Terminal Operator
IMTT
09.2022 - 01.2023
Warehouse Worker
Southern Counties Lubricants LLC
10.2021 - 03.2022
Groundsman
Rolling Hills Memorial Park
01.2019 - 01.2020
Forklift Driver/Warehouse Worker
Galaxy Desserts
01.2016 - 07.2018
Yard Hostler Driver
H&M International Transportation inc.
07.2014 - 09.2016
Grinder/Machine Operator
Pacific Steel Casting
02.2011 - 12.2012
High school diploma -
Richmond High School