Sergio Guzman
Riverside,CA
Summary
Accomplished Kitchen Lead with a proven track record at Craving Crab Haus, enhancing restaurant performance and reducing waste. Excelled in kitchen management and team leadership, significantly improving team efficiency and food safety compliance. Fluent in Spanish, adept at multitasking and fostering high standards of customer service. Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Kitchen Lead
Craving Crab Haus
04.2022 - 07.2024
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Pushed, pulled and transported large loads and objects.
- Maintained composure and work quality while under stress.
Crew Leader
Bakers Drive Thru
03.2021 - 04.2022
- Monitored team members to verify work quality and address concerns.
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Established positive relationships with customers and colleagues through high standards of customer service.
Education
High School Diploma -
Summit View Highschool
Riverside, CA03.2020
Skills
- Customer Service
- Food presentation
- Food Safety Compliance
- Kitchen Management
- Inventory Management
- ServSafe Certification
- Attention to Detail
- Team Collaboration and Leadership
- Multitasking and Organization
- Verbal and written communication
- Kitchen equipment operation and maintenance
- Spanish Fluency
Timeline
Kitchen Lead
Craving Crab Haus
04.2022 - 07.2024
Crew Leader
Bakers Drive Thru
03.2021 - 04.2022
High School Diploma -
Summit View Highschool
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