Sergio Guzman
Mesquite,TX
Summary
Offering reliable and organized approach, eager to learn and develop in fast-paced delivery environment. Delivers ability to quickly understand route optimization and basic vehicle maintenance. Ready to use and develop communication and organizational skills in my next career.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Amazon
Forney, TX
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Demonstrated strong interpersonal skills by addressing customer inquiries and providing exceptional service upon delivery, ensuring a positive experience and satisfaction.
- Led and mentored new trainees, providing comprehensive guidance on job responsibilities and best practices to ensure high-quality performance and adherence to company standards.
- Applied effective organizational strategies to streamline workflows, optimizing time management and ensuring tasks were completed efficiently, contributing to the achievement of team goals.
Cabin Cleaner
ABM Industries
Irving, TX
01.2023 - 09.2023
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
Car Detailer
Ford
Mesquite, TX
09.2022 - 11.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
High School Diploma -
West Mesquite High School
2500 Memorial Blvd, Mesquite, TX 7514902-2020
Skills
- Disciplined
- Customer service
- Valid Drivers License
- Teamwork and collaboration
- Communication Skills
- Problem Solving
- Delayed Gratification
- Punctual/ Time Management
- Adaptability
- Product Knowledge
- Active Listening
Accomplishments
- One of my proudest accomplishments was being disciplined enough to lose over 90 pounds.
- When life hits me with bricks, I am able to pick myself back up no matter how hard i got knocked down.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Delivery Driver
Amazon
10.2023 - Current
Cabin Cleaner
ABM Industries
01.2023 - 09.2023
Car Detailer
Ford
09.2022 - 11.2022
High School Diploma -
West Mesquite High School