Sergio Guzman
Mesquite,TX
Summary
Offering reliable and organized approach, eager to learn and develop in fast-paced delivery environment. Delivers ability to quickly understand route optimization and basic vehicle maintenance. Ready to use and develop communication and organizational skills in my next career.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Amazon
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Demonstrated strong interpersonal skills by addressing customer inquiries and providing exceptional service upon delivery, ensuring a positive experience and satisfaction.
- Led and mentored new trainees, providing comprehensive guidance on job responsibilities and best practices to ensure high-quality performance and adherence to company standards.
- Applied effective organizational strategies to streamline workflows, optimizing time management and ensuring tasks were completed efficiently, contributing to the achievement of team goals.
Cabin Cleaner
ABM Industries
01.2023 - 09.2023
- Streamlined workflow processes for quicker turnaround times while maintaining a high standard of cleanliness throughout each aircraft cabin.
- Promoted a positive image of the airline by maintaining pristine cabin conditions and addressing any discrepancies immediately.
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
Car Detailer
Ford
09.2022 - 11.2022
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
High School Diploma -
West Mesquite High School
2500 Memorial Blvd, Mesquite, TX 7514902-2020
Skills
- Disciplined
- Customer service
- Valid Drivers License
- Teamwork and collaboration
- Communication Skills
- Problem Solving
- Delayed Gratification
- Punctual/ Time Management
- Adaptability
- Product Knowledge
- Active Listening
Accomplishments
- One of my proudest accomplishments was being disciplined enough to lose over 90 pounds.
- When life hits me with bricks, I am able to pick myself back up no matter how hard i got knocked down.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Delivery Driver
Amazon
10.2023 - Current
Cabin Cleaner
ABM Industries
01.2023 - 09.2023
Car Detailer
Ford
09.2022 - 11.2022
High School Diploma -
West Mesquite High School
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