Summary
Overview
Work History
Education
Skills
References
Timeline
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Sergio Hernandez

Olympia,WA

Summary

Motivated Mechanical Engineer with years of experience seeking a new adventure to learn and gain hands-on experiences. Well-versed in maintaining discipline and providing optimal support. Reliable Mechanic able to quickly learn and master new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support.

Overview

8
8
years of professional experience

Work History

Mechanical Technician

Toyota of Olympia
Olympia, WA
08.2020 - Current
  • Utilized highly-accurate measuring instruments to align machinery in new installations and replacement.
  • Inspected and tested machinery, equipment and component parts to identify defects, diagnose malfunctions and facilitate repairs.
  • Inspected completed work for accuracy and quality assurance.
  • Estimated labor and material for parts and costs for assembly, testing, or installation.
  • Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
  • Cleaned, repaired and installed tank gaskets and internal and external valves.
  • Followed safety regulations while working with hazardous materials and chemicals.
  • Operated computer-controlled automated systems for manufacturing processes.
  • Worked independently and as team member to develop design concepts that met business and technical needs.
  • Supported continuous improvement efforts to improve efficiency and productivity of maintenance technicians.

Mechanical Technician

Volkswagen
Olympia, Washington
03.2018 - 07.2020
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Assisted other technicians in completing complex tasks during oil changes.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Communicated effectively with customers regarding their service requests.
  • Repaired or replaced worn or broken parts such as hoses, belts, and spark plugs.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Recommended additional repairs or services based on customer needs.

Customer Service Crew Member

Wendys Restaurant
Olympia, WA
03.2016 - 03.2018
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Trained new employees on job duties and safe operation of kitchen equipment.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Collaborated with other team members to ensure timely completion of tasks.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

High School Diploma -

A G West Black Hills High School
Tumwater, WA
06-2018

Skills

  • Equipment Installation
  • Conversant in Spanish
  • Leadership
  • Decision Making
  • Teamwork
  • Self- Motivated
  • Time Management
  • Organizational

References

  • Brandon Crane: Brandonc@toyotaofolympia.com
  • Kasha Benavente: kashabenavente@gamil.com
  • Dani Babcock: danib@toyotaofolympia.com
  • Shannon Suttle: Shannon.Silva73@gmail.com

Timeline

Mechanical Technician

Toyota of Olympia
08.2020 - Current

Mechanical Technician

Volkswagen
03.2018 - 07.2020

Customer Service Crew Member

Wendys Restaurant
03.2016 - 03.2018

High School Diploma -

A G West Black Hills High School

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Sergio Hernandez