Sergio Hernandez
Corpus Christi,TX
Summary
Proficient Sous Chef highly effective at operating in fast-paced, demanding environments. Adaptable professional with success handling any challenge 27-year background in high-end restaurant industry.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sous Chef
Morrison Express
02.2023 - Current
- Completed Opening & Closing logs
- Check cold and Room Temperatures Inventory for expired Items
- Tray line- Time Management
- Supervised/Assist cooks in different sections
- Assembly line running smoothly
- Check produce for quality
- Label each open item
- Mentored kitchen staff to prepare each for demanding roles.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Collaborated with staff members to create meals for large banquets.
- Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
- Monitored food production to verify quality and consistency.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
Assistant Restaurant Manager
Papa John's Pizza
02.2022 - 02.2023
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Streamlined the ordering process for increased efficiency, leading to improved customer service.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Assisted restaurant manager in financial duties such as making bank deposits.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed restaurant staff, maintaining exceptional customer service and quality standards.
Cook
Amarak
08.2011 - Current
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals and daily prep efficiently under time constraints for timely service during peak hours.
- Set up and performed initial prep work for food items such as soups, sauces, and salads.
- Trayline knowledge
- Use of various equipment and tools
- Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
Kitchen Manager
Corpus Christi College Prep School
08.2008 - 06.2009
- Streamline ordering and Inventory procedures to identify top sellers and reduce over-stock
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Delivered meals ot other schools
- Bank Deposits
- Daily balance of money tilt
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
General Manager
Villa Pizza Eatery
05.2006 - 10.2008
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed daily reports, ordering inventory, weekly inventory, email communication, and weekly payroll.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Daily food prep
- Daily cleaning of restaurant
Assistant Restaurant Manager
Dentoni's Pizza
09.1999 - 09.2008
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Streamlined ordering process for increased efficiency, leading to improved customer service.
- Assisted with menu development, resulting in diverse and appealing selection for patrons.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Delivery of customer orders
- Daily menu for catering menu
- Food preparation and monitored safety protocols.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Monitored daily cash transactions, use of cash register, made bank deposits, ensuring accuracy in all financial reporting processes.
- Streamlined the ordering process for increased efficiency, leading to improved customer service.
Education
No Degree - Restaurant Management
Del Mar College
Corpus Christi, TXHigh School Diploma -
W.B. Ray High School
Corpus Christi, TX05.1996
Skills
- Customer/ Patient Service
- Food Safety
- Vendor Relationship Management
- Plating
- Portion Control
- Food Preparation
- Workflow Optimization
- Cost Control
- Inventory Management
- Employee Scheduling
- Performance Improvement
- Sauce preparation
- Food presentation
- Staff Motivation
- Compliance
- Sanitation Procedures
- Kitchen Management
- Recipes and menu planning
- Garnishing and Plating
- Vendor Relations
- Foodservice
- Special diets
- Supervising Food Prep
- Kitchen leadership
- Staff Training
- Order delivery practices
- Cooking techniques
- Safe Food Handling
- Seafood Preparation
- Detail Oriented
Kitchen Equipment Operation
- Equipment usage
- Line Inspections
- Team Leadership
- Recipe creation
- Knife Skills
- Food spoilage prevention
- Sales Planning
- Mentoring and Coaching
- Menu Planning
- Kitchen Organization
- Allergen awareness
- Garnishing Techniques
- Butchery skills
- Food Prep Planning
- Kitchen Operations Oversight
- Quality Control
- Supply Ordering
- Project Management
- Vendor Management
- Menu Item Pricing
Certification
Safe Serve Certificate
Troop Leader for 8/30/ 2017-11/24/20
I attended weekly troop meetings, camping, supervised troops and for cooking,
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sous Chef
Morrison Express
02.2023 - Current
Assistant Restaurant Manager
Papa John's Pizza
02.2022 - 02.2023
Cook
Amarak
08.2011 - Current
Kitchen Manager
Corpus Christi College Prep School
08.2008 - 06.2009
General Manager
Villa Pizza Eatery
05.2006 - 10.2008
Assistant Restaurant Manager
Dentoni's Pizza
09.1999 - 09.2008
No Degree - Restaurant Management
Del Mar College
High School Diploma -
W.B. Ray High School
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