At Whatabuger, I spearheaded a transformative onboarding process, significantly enhancing productivity and operational efficiency. My leadership, underscored by effective team collaboration and strategic recruitment, drove continuous improvement and sales growth. Expert in customer engagement and staff development, I excel in optimizing both customer satisfaction and team performance. Team-minded Training Store Manager with 11 years of experience training groups of employees in the Restaurant industry. A flexible and understanding individual with excellent interpersonal and communication abilities. Great at following training materials, and company training practices on evaluating employee performance and assessing company training needs.
Store operations
Recruitment and hiring
Shelf Stocking
Customer Engagement
Cash Management
Staff Scheduling
Coaching abilities
Customer Service
Teamwork and Collaboration
Decision-Making
Customer Service Management
Effective leader
Staff training/development