Summary
Overview
Work History
Skills
Timeline
Generic

Sergio Koiffman

Miami,FL

Summary

Team-centered Revenue Management Representative with 15 years of experience and expertise in Hospitality Industry. Proficient in processing billing and collections information. Excellent data entry and customer service talents. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

VP of Revenue Management Consulting Services

Hospitality Advance International
02.2013 - Current
  • Hired, trained and managed revenue department team members and developed engaged, high-functioning performers.
  • Overseeing Revenue Management for several markets, NYC, South Florida, Belize, St. Thomas among others.
  • Functioned productively in matrix organization across organizational levels and organized and prioritized responsibilities to meet commitments.
  • Developed and distributed quarterly management revenue and analysis reports using proven software tools.
  • Created financial dashboards to provide insights into key performance indicators.
  • Complied with established internal controls and policies.
  • Maintenance of Revenue Management standards; specific review and measurement of hotel revenue
    performance against established goals.
  • Responsible for overall development and implementation of rate and
    occupancy.
  • Monitor group and transient business thresholds within the three-year forecast to ensure measurable improvements for demand and availability.
  • Work with each department to develop property-
    specific strategies to ensure positive growth.
  • Conducts analysis of citywide and Special events, implements
    Revenue Management strategies to maximize demand generators.
  • Closely monitors competitors for shift in demand, rate and strategy

Director of Revenue Management

Vacation Rental Company
  • Analysis of revenue maximization efforts for all revenue streams of assets.
  • Currently overseeing 26 properties, in several markets, NYC and South Florida.
  • Maintenance of Revenue Management standards; specific review and measurement of hotel revenue.
  • Performance against established goals.
  • Responsible for overall development and implementation of rate and
  • Monitor group and transient business thresholds within three-year forecast to ensure measurable improvements for demand and availability.
  • Work with each department to develop property-
  • Conducts analysis of citywide and Special events.
  • Implements Revenue Management strategies to maximize demand generators.
  • Closely monitors competitors for shift in demand, rate and strategy.

Multi Property Revenue Manager Consultant

  • Responsible for working with Sales team to determine strategic goals and tactical efforts, which drive total revenue to all Properties.
  • Analyze the market.
  • Segment your customer base.
  • Choose the best pricing strategy.
  • Focus on customer retention.
  • Focus on mobile optimization.
  • Leverage revenue management tools.

Hotel Manager

Riviere South Beach Hotel
01.2001 - 01.2010
  • Responsible for overseeing daily operations of a hotel, ensuring efficient management, and providing strategic direction.
  • in charge of supervising staff
  • managing budgets
  • implementing marketing strategies
  • maintaining compliance with laws and guidelines.

External Consultant (part-time)

Spain Chamber of Commerce
01.2006 - 01.2009
  • Creating new computer systems, networks, and applications or finding software errors through troubleshooting.
  • Deployment of Servers and Wireless Networks

F&B Dept.

Intercontinental Buenos Aires IHG
01.1998 - 01.2000
  • Responsible for overseeing daily operations of restaurant.
  • Hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties
  • Oversaw proper disposal of unused and tainted beverage stock, adhering to related health and safety guidelines
  • Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics
  • Developed ongoing training initiative to improve beverage knowledge of serving employees

Skills

  • Responsible for implementation of pricing and contracting for all segments of clients
  • Monthly forecast preparation forecast identifying opportunities along with objectives
  • Chair weekly RevMax
  • Handling all departmental tasks as well as Individual, Tours & Groups Reservations
  • Maintained and enhanced client experience bringing five additional field hotels into center because of appreciated work performance
  • Strategically implemented minimum/maximum length of stay restrictions thus achieving improved efficiencies and enhancing profits
  • Directed rate and inventory strategies at hotel Employed demand -pricing principles to drive rate and occupancy, resulting in increased revenues
  • Updating Corporate and Wholesaler Contracts
  • Ensuring that all rates are accurately loaded in all databases
  • Problem-Solving
  • Teamwork and Collaboration
  • MS Office
  • Planning and Coordination
  • Critical Thinking

Timeline

VP of Revenue Management Consulting Services

Hospitality Advance International
02.2013 - Current

External Consultant (part-time)

Spain Chamber of Commerce
01.2006 - 01.2009

Hotel Manager

Riviere South Beach Hotel
01.2001 - 01.2010

F&B Dept.

Intercontinental Buenos Aires IHG
01.1998 - 01.2000

Director of Revenue Management

Vacation Rental Company

Multi Property Revenue Manager Consultant

Similar Profiles

CREATE PROFILE
Sergio Koiffman