Sergio Lanusa
Grover Beach,CA
Summary
High-energy leader who is successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Overview
9
9
years of professional experience
Work History
Business Development Agent
Marina Landscape
05.2022 - 12.2023
- Developed sales strategies for expanding market reach, resulting in higher revenue generation.
- Conducted thorough research on competitors to identify gaps in the market, leading to innovative product development.
- Nurtured customer relationships through consistent communication and excellent service, driving repeat business.
- Enhanced team collaboration and productivity through effective coaching and training sessions.
- Delivered engaging presentations to potential clients showcasing unique product offerings that set the company apart from competitors.
- Monitored sales performance metrics to identify areas for improvement and refine strategies accordingly.
Senior Project Manager/Operations Manager
Oakridge Landscape
09.2021 - 05.2022
- Oversee all aspects of company's construction activities while ensuring the highest quality product, highest client satisfaction and employee retention.
- Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements.
- Oversees projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable and establish budgets.
- Develops, and enhances the company's relationship with contractors and clients to produce strategic partnerships.
- Train and mentor employees in areas of project management, project installation, and client relations.
- Working at a fast pace and operating with a high sense of urgency.
- Inspecting all field work; analyzing and resolving problems.
Superintendent
Gothic Landscaping
06.2018 - 09.2021
- Manage multiple construction projects simultaneously by providing technical guidance for field personnel.
- Assures that my field team has the tools needed to perform their jobs satisfactorily including approved plans, a detailed budget, etc.
- Personally inspects jobs to assess our progress on jobs and the game plan that our operations personnel are employing to achieve our objectives. Oversees team building, training, and development programs.
- Continually takes the pulse of clients through informal telephone conversations, lunch meetings, etc. and formal customer satisfaction surveys.
- Build relationships with clients and field personnel by conducting weekly job walks.
- Understand client needs and identify cost-effective enhancements and change orders to ensure profitability.
- Conduct percent of completion analysis to ensure project are on budget.
- Partner with foremen to ensure materials and labor for project needs are met.
- Communicate with onsite Superintendents to provide updates on project progress.
- Accurate, timely contract billing administration including: tracking, documenting and mandating billing for any services provided.
- Strategize how to improve project performance and exceed goals.
- Assessed current usage of equipment and future needs to determine expansion plans.
Project Manager
Marina Landscape, Inc.
12.2014 - 06.2018
- A project manager is responsible for overall management of construction projects from inception to conclusion. The following are the responsibilities of a project manger:
- Review of project turn over documents.
- Subcontract agreement & scope of work.
- Introductory letter to general contractor.
- In house pre-construction meeting.
- Managing change orders.
- Billings
- Job cost
- Internal and external communication
- Developed and initiated projects, managed costs, and monitored performance.
- Fostered relationships with vendors to foster positive working relationships.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
Education
High School Diploma -
Palm Springs High School
Palm Springs2001
Skills
- Inventory control
- Supervision and training
- Calm under pressure
- Complex problem solving
- Bilingual (Spanish)
- People Skills
- Microsoft Office
- Exceptional customer service
- Relationship building
- Quality control
Affiliations
- Costco Leadership Development Program
- Costco Reading Program
- La Casa de las Madres
Timeline
Business Development Agent
Marina Landscape
05.2022 - 12.2023
Senior Project Manager/Operations Manager
Oakridge Landscape
09.2021 - 05.2022
Superintendent
Gothic Landscaping
06.2018 - 09.2021
Project Manager
Marina Landscape, Inc.
12.2014 - 06.2018
High School Diploma -
Palm Springs High School
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