SERGIO LOPEZ
LAVEEN,Arizona
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
23
23
years of professional experience
Work History
Sales Representative
LP Steel Industries
03.2014 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Managed customer accounts to secure customer satisfaction and repeat business.
Logistics Coordinator / Sales Associate
Amigos Meat Distributors
01.2012 - 02.2014
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Estimator
CCR TOPS INC
09.2004 - 12.2011
- Increased sales leads by developing and implementing effective sales estimation strategies.
- Enhanced customer satisfaction by providing accurate sales estimates and timely followups.
- Streamlined the sales estimation process for improved efficiency and quicker response times.
- Collaborated with cross-functional teams to gather accurate data for precise sales estimations.
Restaurant Waiter
Teds Montana Grill
03.2008 - 04.2010
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Customer Service Cashier
J And D Marathon Gas
08.2003 - 01.2005
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Sales Associate
Sears Department Store
09.2002 - 09.2003
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Clerk
Walgreens
04.2002 - 08.2002
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Cook /Customer Service Cashier
KFC Restaurant
01.2001 - 03.2002
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
J Sterling Morton East
Cicero, IL06.2003
Skills
- Client Account Management
- Revenue Generation
- Customer Retention
- Relationship Building
- Self-motivation
- Strong communication
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
LP Steel Industries
03.2014 - Current
Logistics Coordinator / Sales Associate
Amigos Meat Distributors
01.2012 - 02.2014
Restaurant Waiter
Teds Montana Grill
03.2008 - 04.2010
Sales Estimator
CCR TOPS INC
09.2004 - 12.2011
Customer Service Cashier
J And D Marathon Gas
08.2003 - 01.2005
Sales Associate
Sears Department Store
09.2002 - 09.2003
Sales Clerk
Walgreens
04.2002 - 08.2002
Cook /Customer Service Cashier
KFC Restaurant
01.2001 - 03.2002
High School Diploma -
J Sterling Morton East
Similar Profiles
Hector MorenoHector Moreno
Forklift Operator at LP SteelForklift Operator at LP Steel
Karen DiazKaren Diaz
SALES at LP SteelSALES at LP Steel
ELIZABETH YEPEZELIZABETH YEPEZ
Medical Sales Representative at Medline Industries, LPMedical Sales Representative at Medline Industries, LP
Semiyah JonesSemiyah Jones
Cashier at Carters OshkoshCashier at Carters Oshkosh
Roman ValenzuelaRoman Valenzuela
Construction Laborer at Torrent ResourcesConstruction Laborer at Torrent Resources