Sergio Madriz Gutierrez
E. Palo Alto ,CA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Maintenance Supervisor
Blvd Residential
11.2022 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Tracked and progressed maintenance requests in CMMS systems to meet schedules.
Maintenance Supervisor
Sequoia Equities
06.2021 - 11.2022
- Supervised 2 employees and scheduled shifts.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Tracked and managed department costs for good budget adherence.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Tracked and progressed maintenance requests in CMMS systems to meet schedules.
- Scheduled and oversaw maintenance, repair and installation activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored product quality and communicated necessary improvements to site superintendent.
Maintenance Supervisor
Equity Residential
09.2017 - 06.2022
- Scheduled routine maintenance and repair of facility equipment.
- Managed staff of 3, created work schedules, distributed assignments and supervised day-to-day operations.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Scheduled and oversaw maintenance, repair and installation activities.
- Contributed to development, implementation, and execution of maintenance programs.
- Organized ongoing maintenance schedules to boost system performance.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
Business Control Specialist
FedEx
10.2013 - 09.2017
- Understood compliance and key regulations to positively influence business operations.
- Developed partnerships with leaders to help develop and communicate key controls updates and mitigation action plans.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created dashboards to monitor and track key performance indicators.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Obtained signatures from customers upon delivery of goods.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Kitchen Cook
Chipotle
08.2011 - 07.2014
- Promoted excellence in food quality and presentation for kitchen staff.
- Followed and adjusted recipes to create healthy, flavorful meals and maximize customer satisfaction.
- Ordered ingredients and cooking supplies needed to prepare food for clients.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Monitored food quality and presentation to maintain high standards.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Interacted with guests to obtain feedback on product quality and service levels.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Education
High School Diploma -
Woodside High School
Redwood City, CA06.2010
Skills
- Safety Protocols
- Employee Performance Evaluations
- Deadline Management
- Vendor Relationship Management
- Employee Scheduling
- Preventive Maintenance
- Inventory Monitoring
- Chemical Cleaners
- Crew Coordination
- System Updates
- Facility and Equipment Maintenance
- Apartment Painting
- Equipment Troubleshooting
- Maintenance Recordkeeping
- Drywall Painting
- Quality Control
- Employee Selection
- Training and Development
- Work Assignment Delegation
- Work Order Management
- Goal Management
- Coordinate Work
- Accurate and Precise
- Develop Policies
- Spreadsheet Tracking
- Mold Remediation
- Texture Painting
- Room Turnover
- Unit Readiness
- New Program Implementation
- Lockout and Tagout Procedures
- Inspect Completed Work
- Analytical and Critical Thinking
- Pipe Measuring and Cutting
- Toilet Installation
- Pipe Installation
- Plumbing Understanding
- Critical Thinking
- Leak Detection
- Water Heater Installation
- Project Cost Estimation
- Piping Specifications
- Service Reporting
- Electrical Installations
- Hand and Power Tools
- Strong Mechanical Aptitude
- Computer Literacy
- Installation and Repair
- Electrical Testing Knowledge
- Team Player
- Code Compliance
Accomplishments
- Completed pipefitting training at
Timeline
Maintenance Supervisor
Blvd Residential
11.2022 - Current
Maintenance Supervisor
Sequoia Equities
06.2021 - 11.2022
Maintenance Supervisor
Equity Residential
09.2017 - 06.2022
Business Control Specialist
FedEx
10.2013 - 09.2017
Kitchen Cook
Chipotle
08.2011 - 07.2014
High School Diploma -
Woodside High School
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