Sergio Maldonado
Saint Paul,MN
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Meticulous professional skilled in handling multiple cleaning and repair projects simultaneously. Efficiently cleans, sanitizes, dusts and vacuums rooms and halls, restrooms, offices and other work areas. Possesses familiarity with vacuums, floor polisher, and associated cleaning products.
Overview
32
32
years of professional experience
Work History
Planogram Team Member
Menards Midway
St Paul , MN
10.2023 - 05.2024
- Performed detailed research of store layouts, customer preferences, and purchasing trends.
- Documented processes related to developing, implementing, and maintaining planograms.
- Ensured compliance with company policies regarding store layout regulations and safety standards.
- Assisted in the design of planograms to optimize product placement and maximize sales.
- Worked closely with retail managers to provide insights into how best utilize available space within stores.
Manager
Ultimate Events
Plymouth , MN
04.1994 - 09.2023
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Trained employees on additional job positions to maintain coverage of roles.
- Directed recruitment, hiring, and training of new staff members.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Special Cleaning Projects
Marsden Building Maintenance
Saint Paul, MN
05.1992 - 05.1994
- Developed and implemented strategies to ensure successful completion of special projects.
- Ensure that all areas of the facility are maintained in a neat and orderly fashion at all times.
- Sweep, mop, and scrub floors; vacuum carpets; empty trash receptacles; clean windows, walls, and ceilings; replenish restroom supplies.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
Education
GED -
Porter High School
Porter, TX06-1988
Skills
- Creativity and Innovation
- Merchandising Strategies
- Cross-Functional Teamwork
- Conflict resolution abilities
- Sales Data Analysis
- Sales Techniques
- Facilities Maintenance
- Power Equipment Operation
- Rug shampooing
- Floor waxing
- Quality Control
- Safety Standards and Protocols
- Problem-solving aptitude
- Attention to Detail
- Industrial Equipment Operation
- Sanitization techniques
- Adaptability and Flexibility
- Mechanical Aptitude
Affiliations
Mechanic, welder.
Languages
Spanish
Professional
Timeline
Planogram Team Member
Menards Midway
10.2023 - 05.2024
Manager
Ultimate Events
04.1994 - 09.2023
Special Cleaning Projects
Marsden Building Maintenance
05.1992 - 05.1994
GED -
Porter High School