Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Sergio Maradiaga

Port Jefferson Station

Summary

Self aware, high energy, goal oriented Store Manager ready to take on anything from high volume to complex retail stores. Ready to also drive sales while bringing smiles to staff members and customers. Ability to make split second decisions along with improvising when needed. Taking any business changes head on assisting other to understand the change and view change as a glass half full. Keeping all other comfortable while change may be difficult and messy but will end with an amazing outcome.

Overview

6
6
years of professional experience

Work History

Store Manager

Five Below
06.2022 - Current
  • Managed Payroll following business needs. Cutting, Adding, Switching Shifts.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Hired new talent in attempts to find the future of the company.
  • Train and promote talent as necessary prepare talent for the next step in their retail career.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Overlooked all procedures ran within the store.
  • Promoted any and all changes pushed out by corporate. Help associates and management feel comfortable with change and turn their views in a positive direction.
  • Coached all talent through any and all situations no matter the difficulty. Adjusting views and behaviors held by talent that may affect a customers shopping experience.

Sales Associate

Dick's Sporting Goods, Inc
03.2021 - 12.2022
  • Unloaded all deliveries organized all merchandise by department to create an efficient truck process.
  • Helped any departments depending on the needs of the business that day.
  • Packed out all merchandise while maintaining a clean work environment and shopping space to give customers an smooth easy-going shopping experience.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Front End Supervisor

ShopRite
01.2019 - 09.2021
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers in 9 Manned Registers + 18 Self Checkout stations to verify adequate cash supply.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Created and executed plans to maintain a clean front end as well as all merchandise returned to the proper locations when left at the front end.
  • Counted all registers by closing followed by auditing safe counts multiple times through out the shift.

Education

High School Diploma -

Comsewogue High School
Port Jefferson Station, NY
05.2020

Skills

  • Talent Recruitment
  • Loss Prevention
  • Store Merchandising
  • Team Development
  • Payroll Management
  • Shift Scheduling
  • Supply Ordering
  • Accurate Cash Handling
  • Team leadership and coaching

Languages

English
Spanish

Timeline

Store Manager

Five Below
06.2022 - Current

Sales Associate

Dick's Sporting Goods, Inc
03.2021 - 12.2022

Front End Supervisor

ShopRite
01.2019 - 09.2021

High School Diploma -

Comsewogue High School

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Sergio Maradiaga