Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sergio Marenco

Sergio Marenco

Port St Lucie,FL

Summary

Results-driven professional with 22 years of experience in logistics and 16 years of expertise in the food service industry. Proven track record in building accountability and driving effective communication within large cohorts of employees. Highly skilled in managing production efficiency tracking and process development using continuous improvement methodologies. Adept at connecting the dots between safety, cost targets, and customer satisfaction by developing strategic initiatives that foster team buy-in. Known for successfully implementing strategies that enhance operational efficiency while ensuring the highest level of customer service. Exceptional ability to leverage extensive experience in logistics and food service to achieve organizational goals. Strong communicator, problem-solver, and team player. Ready to contribute to a dynamic organization seeking to optimize performance and drive success.

Overview

9
9
years of professional experience

Work History

Night Warehouse Manager

US Foods
11.2023 - Current
  • Improved warehouse efficiency by implementing inventory management systems and organizing storage areas.
  • Coordinated with transportation teams to optimize delivery schedules and minimize delays.
  • Oversaw inventory control processes, conducting regular audits to maintain accurate stock levels and prevent overstocking or shortages.
  • Optimized warehouse layout design for better space utilization which increased overall storage capacity.
  • Ensured compliance with industry regulations, maintaining accurate records and documentation as required.
  • Reviewed company goals and daily workload projections to assess manpower needs.
  • Implemented new technologies that improved productivity and reduced manual labor requirements in the warehouse setting.
  • Managed nightly operations, ensuring smooth workflow and timely order fulfillment.
  • Conducted regular performance evaluations to identify areas for improvement and provide constructive feedback to staff members.
  • Teamed with staff to develop and implement ideas to meet KPI objectives.
  • Led team 80+ team members focused on replenishing pulling, and loading orders.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Trained new hires on company policies, procedures, equipment usage, safety regulations, and job-specific tasks.
  • Addressed any personnel issues promptly and professionally, resolving conflicts within the team while maintaining a high level of morale among employees.
  • Uncovered, researched and resolved inventory discrepancies.

Supply Chain Market Field Trainer

US Foods
02.2022 - 11.2023
  • Developed and implemented supply chain strategies to optimize inventory levels, reduce costs, and improve delivery times.
  • Monitored Market performance metrics such as quality, cost, lead time, and delivery accuracy.
  • Collaborated with other departments to design efficient logistics solutions for new associate training and development
  • Reviewed and updated supply chain practices in accordance with new or changing environmental policies, standards and regulations.
  • Supported company's business strategy by developing, managing and facilitating training content
  • Defined performance metrics for measurement, comparison or evaluation of supply chain factors.
  • Monitored network wide and local market data to assess performance in meeting quality or delivery requirements.
  • Identified opportunities after information analysis and worked with local market to determined appropriate equipment and staffing levels to Replenish, Select and Load product to maximize efficiency and manage labor cost
  • Implemented new or improved supply chain processes to enhance efficiency or performance.
  • Worked cross-functionally with different work streams ( safety, Outbound Excellence, Delivery Excellence, Enhanced Optimization, Flex Schedule, LEAD. etc) to drive company key results of Safety, Service,Cost.
  • Managed and supported training of hourly, and non exempt associattes across all network

Commercial and Residential Route Manager

Waste Management Company
02.2021 - 02.2022
  • Fostered positive relationships with customers, addressing inquiries, concerns, and ensuring exceptional service delivery.
  • Collaborated with cross-functional teams to streamline operations and enhance overall efficiency.
  • Trained and mentored employees to ensure they have the necessary skills and knowledge to excel in their roles.
  • Implement performance metrics and monitor operational KPIs to identify areas for improvement.
  • Contribute to the development and execution of operational strategies that align with company goals.
  • Drive continuous improvement initiatives and implement best practices within the operations department.
  • Maintain compliance with industry regulations and safety standards.
  • Facilitated efforts of subordinates and provided direction by assigning duties and ensuring that drivers started their routes in a timely manner and complete their VCR’s on a regular basis.
  • Assessed daily manpower and distributed work accordingly.
  • Ensured efficient route management by monitoring daily routes, weight slips and route sheets.
  • Investigated and resolved customer complaints when necessary.
  • Processed employee requests including vacation, PTO’s etc. and assists with the scheduling of time off.
  • Coached and developed employees by continuously communicating with team members and providing guidance for improvement and recognition of efforts.
  • Handled and resolved employee relations issues and incorporated consistent and timely disciplinary standards.
  • Followed and administered company safety programs by conducting monthly safety meetings, facility inspections and ensuring compliance to all OSHA and DOT regulations.

Transportation Supervisor

US Foods
01.2020 - 02.2021
  • Coordinated daily transportation operations, including scheduling and routing of drivers.
  • Monitored driver performance and provided feedback to ensure compliance with safety regulations.
  • Developed and implemented policies for efficient use of resources and improved customer service delivery.
  • Maintained accurate records of vehicle maintenance, mileage logs, fuel usage, and other related information.
  • Managed team of drivers to ensure timely delivery of goods while adhering to applicable laws and regulations.
  • Conducted regular inspections of vehicles to check their condition and identify any issues requiring repair or replacement.
  • Analyzed data to determine trends in fleet utilization, costs, and operational efficiency.
  • Provided training on safety protocols and proper handling procedures for loading and unloading cargo.
  • Developed strategies to reduce operating expenses while maintaining high standards of quality control.
  • Assessed route optimization opportunities that could improve overall efficiency across the organization.
  • Oversaw the selection process for new drivers ensuring they met all legal requirements before hiring.
  • Investigated accidents involving company-owned vehicles to determine causes and possible corrective actions.
  • Collaborated with other departments within the organization to ensure smooth coordination between teams.
  • Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records.
  • Maximized safety of transportation operations through use of field safety assessments.
  • Sourced, distributed and monitored usage of equipment required to achieve transportation operational goals in line with financial targets.
  • Communicated with drivers during transit, clearly conveying route updates.
  • Worked with commercial partners to optimize customer and associate experience

Broadline Operations Trainer

US Foods
01.2019 - 01.2020
  • Developed and implemented training programs for operations staff.
  • Facilitated group learning sessions to ensure understanding of operational procedures.
  • Provided on-site coaching and mentoring to new employees in the operations team.
  • Coordinate and conduct Supply Chain training programs for field personnel; including “Train-the-Trainer” bootcamps and the development and continuous improvement of our Training Supervisors Program
  • Work closely with Subject Matter Experts to ensure learning content is accurate and meeting the needs of the learners
  • Identify and understand organizational losses driven by development gaps and collaborate with the Supply Chain Learning Team to develop and implement learning solutions.
  • Support and partner with all field leaders to ensure proper execution of learning solutions.
  • Monitor learning effectiveness through surveys, feedback, observations and data collection.
  • Act as a Supply Chain Learning SME (Subject Matter Expert)
  • Provide actionable performance and behavioral feedback and coaching in classroom and on-the-job environments.
  • May consult in the interview, hire, and performance review process of Training Supervisors
  • Monitored employee progress during onboarding processes and provided guidance when needed.
  • Analyzed existing operational systems and identified opportunities for improvement.

Outbound Operations Supervisor

US Foods
08.2015 - 01.2019
  • Developed and implemented an outbound operations strategy to ensure customer service standards were met.
  • Monitored, tracked, and reported on performance metrics for outbound operations team.
  • Managed the day-to-day activities of the outbound operations staff, providing guidance as needed.
  • Oversaw the development and implementation of operational processes and procedures to improve efficiency.
  • Manage a staff of over sixty, host safety and team-building meetings.
  • Analyzed data from outbound operations systems to identify areas of improvement in processes or procedures.
  • Collaborated with senior management to develop plans for new initiatives and projects related to outbound operations.
  • Ensured that all safety protocols were followed in order to protect employees and customers alike.
  • Provided training and support for new employees in order to ensure a smooth transition into the role.
  • Resolved customer complaints regarding outbound operations issues in a timely manner while maintaining professionalism.
  • Conducted regular audits of outbound operations personnel performance, making adjustments where necessary.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Identified opportunities to reduce cost and improve productivity.
  • Consistently met company and department objectives within budget and time constraints.
  • Implemented and planned warehouse safety and security programs and activities.

Education

High School Diploma -

Palm Beach Lakes High School
West Palm Beach, FL
05.2001

Skills

  • Expense Control
  • Logistics Management
  • Warehouse Operations
  • Leadership, problem solving and organizational skills
  • Bilingual, Fluent in English and Spanish
  • Develop Training Modules and Material for on the job training
  • Successfully drive all company directives and requirements while still maintain levels of productivity with AOP
  • E-Learning Platforms
  • Organize the recruitment and training of staff, as well as monitor progress and performance
  • Microsoft Office, Systems Application Enterprises, Selector Pro, Tandem System and Blue Yonder
  • Utilize space and mechanical handling equipment efficiently, ensuring quality, budgetary targets and environmental objectives are achieved
  • Provide focus and leadership to achieve effective implementation and maintenance of safety programs
  • Supply Chain Distribution
  • Supply Chain Management
  • Relationship Building
  • Performance Tracking
  • Transportation Planning
  • Inventory Analysis
  • Demand Forecasting
  • Ability to acknowledge and meet deadline requirements under extreme time constraints
  • Excellent communication and customer service
  • Virtual Training
  • Employee Onboarding
  • Technical training
  • Soft skills training
  • Blended Learning

Accomplishments

  • Created highly effective new program that significantly impacted efficiency and improved operations
  • Developed comprehensive PIT practical training that was adopted network wide for its proven impact of new hire injury due to PIT risk element and improved productivity ramp up amongst under 90 day cohort
  • Streamlined Onboarding content in DSIO program for network that resulted in DCs ability to maximise floor time training while leveraging minimal resources so not to impact outbound production.
  • Developed a comprehensive OTJ training structure that focused on employee safety and ability to retain information. This approach connected new hires to their unique impact on customer satisfaction by the actions that are taken during selection

Timeline

Night Warehouse Manager

US Foods
11.2023 - Current

Supply Chain Market Field Trainer

US Foods
02.2022 - 11.2023

Commercial and Residential Route Manager

Waste Management Company
02.2021 - 02.2022

Transportation Supervisor

US Foods
01.2020 - 02.2021

Broadline Operations Trainer

US Foods
01.2019 - 01.2020

Outbound Operations Supervisor

US Foods
08.2015 - 01.2019

High School Diploma -

Palm Beach Lakes High School

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Sergio Marenco