SERGIO MARTINEZ
Tucson,AZ
Summary
Experienced and self-driven with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Behavioral Health Tech
People Health Care, PHCC
Tucson, AZ
05.2012 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated on-site activities, support groups and outings for clients.
- Member of on-call emergency response team for crisis intervention within facility.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Applied de-escalation and limit-setting techniques to promote patient cooperation
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes
Sales Representative
Tucson Solar Pros
01.2020 - 08.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Installer
Deluxe Grantie
Tucson, AZ
01.2019 - 08.2022
- Operated tools, equipment and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
LTS / Ware House Specialist
Logistics & Technology Services
Fort Knox, KY
01.2018 - 11.2019
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
Department Manager
Walmart, Shepherdsville
Radcliff, KY
06.2018 - 02.2019
- Ensuring that associates are trained in current procedures
- Fostering a positive work environment by leading by example
- Working to resolve customer care complaints, set modular & price changing
- Growing department sales and meeting performance goal.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
Education
Associate of Applied Science -
Pima Community College
Tucson, AZ01.2022
High School Diploma -
Metcalfe County High School
Edmonton, KY05.2011
Skills
- Charting and Clinical Documentation
- Daily Reports Management
- Customer Service
- Taking Precise Measurements
- Effective Customer Communication
- Solar Energy
Certification
Level 1 Fingerprint Clearance Card
Certified CPR & First Aid, Food Handlers.
Timeline
Sales Representative
Tucson Solar Pros
01.2020 - 08.2022
Installer
Deluxe Grantie
01.2019 - 08.2022
Department Manager
Walmart, Shepherdsville
06.2018 - 02.2019
LTS / Ware House Specialist
Logistics & Technology Services
01.2018 - 11.2019
Behavioral Health Tech
People Health Care, PHCC
05.2012 - Current
Associate of Applied Science -
Pima Community College
High School Diploma -
Metcalfe County High School
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