Sergio Mora
Sunnyvale,CA
Summary
I am a hard working young man, with great energy and kindness towards customers, I know how to work in high stress environments and keep my composure in the face of adversity, I have a high quality education at a professional level as an environmental manager. I am bilingual, my first language is Spanish but I speak and write English fluently. Since the covid pandemic, I had to turn my life around, and since then I have been working in jobs where customer service is essential, Hospitality, Catering, Bartending. Because of this, I have learned to work as a team player and also to take charge and be a positive leader for my co-workers. I like punctuality and respect.
Overview
5
5
years of professional experience
Work History
Various Occupations
Different Employers
04.2021 - 09.2023
Mystic Dunes Resort - Hotel in Celebration, FL.
- Housekeeper
- Houseman
- Hotel Runner
- Shift Leader for housekeeper team.
I worked there for 5 months before moving to California
- Movings for different companies around the bay area
- Server at private catering events in the Bay Area
- Cashier at Levis Stadium, and SAP Center
- Catering team server at google
- Bartender at civic center, and different private events
- Lulus A Taqueria:
At Lulus i was the host, cashier and bartender from march 2023 till September 2023.
HSEQ Manager
Avancemos Business Consulting
02.2019 - 03.2021
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Different functions in my work related to:
The development of documents regarding quality management, planning of environmental management systems within the companies that wanted to be certified with environmental permits.
Conducting training on occupational health and safety.
Monitoring the different projects where we were implementing new strategies.
Answering calls.
Send market opening mailings.
Use of excel and Officesuite
Education
Environmental Management - HSEQ, Safety Management Systems, Green Markets
Universidad Piloto De Colombia
Bogota, Colombia11.2019
Skills
- Efficient Service
- Solution Development
- Guest Services
- Cash Register Operations
- Complaint Resolution
- Customer Service and Assistance
- Microsoft Office
- Bilingual (Spanish-English)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Various Occupations
Different Employers
04.2021 - 09.2023
HSEQ Manager
Avancemos Business Consulting
02.2019 - 03.2021
Environmental Management - HSEQ, Safety Management Systems, Green Markets
Universidad Piloto De Colombia
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