Sergio Muruato
Mesa,AZ
Summary
Dynamic Warehouse Associate with proven expertise at Factory Motor Parts Company, enhancing order fulfillment efficiency and accuracy through effective inventory management and team collaboration. Skilled in forklift operations and quality control, consistently exceeding productivity targets while fostering a safe and organized work environment. Recognized for implementing process improvements that reduced errors and increased customer satisfaction.
Overview
20
20
years of professional experience
Work History
Warehouse Associate
Factory Motor Parts Company
Mesa, AZ
10.2019 - 01.2024
- Operated forklifts and pallet jacks to move materials efficiently within warehouse.
- Assisted in inventory management by organizing stock and maintaining accurate records.
- Followed safety protocols to ensure a secure working environment for all employees.
- Collaborated with team members to streamline order fulfillment processes, reducing delays.
- Conducted regular quality checks on incoming and outgoing shipments to ensure standards.
- Trained new associates on warehouse operations, promoting adherence to best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Monitored inventory levels and reported discrepancies to maintain optimal stock availability.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as Number pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
Wholesale Sales Representative
Reith auto parts
Mesa, AZ
02.2008 - 04.2013
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
- Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
- Handled administrative aspects of sales by completing customer contracts and warranties, maintaining store inventory and accepting and processing customer payments.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Operated RF scanners to track merchandise and verify contents of containers.
- Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
- Consistently lifted materials weighing as much as [Number] pounds.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
- Safely operated various warehouse equipment, including forklifts, pallet jacks, and hand trucks, to move products efficiently.
- Assisted in loading and unloading shipments, ensuring proper handling of fragile items to prevent damage during transit.
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
- Maintained clean work areas by disposing of waste materials properly and organizing storage spaces as needed.
- Assisted in training new hires on best practices for safe equipment operation, inventory management strategies, and overall job responsibilities.
- Efficiently managed high-volume order processing during peak seasons to ensure timely deliveries and satisfied customers.
- Performed inventory control, such as counting, and stocking merchandise.
- Operated forklifts to transfer inventory to and from target destinations.
- Supported quality control initiatives by inspecting products for defects or damage before adding them to the warehouse inventory system.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Processed required paperwork to expedite handling of shipped and received goods.
- Conducted research to address shipping errors and packaging mistakes.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Assistant Manager of Operations
AutoZone
Mesa, AZ
06.2004 - 02.2008
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented safety protocols to maintain a secure work environment for employees.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Streamlined operations by implementing efficient workflow processes and procedures.
- Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
- Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Assisted in recruiting, hiring and training of team members.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Reported issues to higher management with great detail.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Interacted well with customers to build connections and nurture relationships.
- Raised property accuracy and accountability by creating new automated tracking method.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Ensured compliance with industry regulations by staying updated on relevant laws and policies.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Skills
Packaging and labeling
Attention to detail
Problem-solving
Team collaboration
Order picking and processing
Order fulfillment
Warehouse operations
Loading and unloading
Warehouse organization
Workplace cleanliness
Warehouse environment safety
Data entry
Inventory organization
Material handling
Inventory counting
Quality control
Wrapping and boxing
Leadership and team building
Pallet jacking
Pallet jack operations
Inventory management
Assembly and production
Warehouse logistics
Product verification
Warehouse management systems
Complex Problem-solving
Forklift operations
Materials handling and transport
Equipment operation
Logistics
Freight labeling
Merchandise staging
Purchase order verification
Cycle counting
Quantity calculations
Record preparation
Operations support
Education
High School Diploma -
Red Mountain High School
Mesa, AZ05-2004
Timeline
Warehouse Associate
Factory Motor Parts Company
10.2019 - 01.2024
Wholesale Sales Representative
Reith auto parts
02.2008 - 04.2013
Assistant Manager of Operations
AutoZone
06.2004 - 02.2008
High School Diploma -
Red Mountain High School
Languages
Spanish
Native or Bilingual