Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sergio Ortiz

Whittier,CA

Summary

Dynamic sales professional with a proven track record at K Pacific Group / Bridge Capital, leveraging data-driven insights to enhance customer satisfaction and revenue growth. Skilled in relationship building and problem-solving, I excelled in developing personalized solutions that foster loyalty and ensured repeat business. Reliable and dedicated, I thrived in fast-paced environments.


Overview

37
37
years of professional experience
1
1
Certification

Work History

Sales Associate / Product Installer

CA Glass Construction
07.2016 - Current
  • Increased customer engagement through effective product demonstrations and consultations.
  • Maintained strong relationships with clients, ensuring repeat business and referrals.
  • Built relationships with customers to encourage repeat business.

Producing Sales Manager

K Pacific Group
02.2010 - 09.2016
  • Leveraged data-driven insights to develop personalized solutions for clients leading to higher close ratios.
  • Built relationships with customers and community to establish long-term business growth.
  • Enhanced customer satisfaction through timely issue resolution and proactive communication of product updates.

Producing Sales Manager

Bridge Capital
08.2003 - 02.2010
  • Developed and executed strategic sales plans to drive revenue growth and market share expansion.
  • Led a high-performing sales team, providing coaching and mentorship to enhance performance and productivity.
  • Analyzed market trends to identify new business opportunities and optimize sales strategies accordingly.
  • Established strong relationships with clients, fostering loyalty and ensuring long-term relationships.

Frozen / Dairy Department Manager

Wild Oats Market
05.1995 - 08.1997
  • Trained and mentored staff on best practices for handling products and customer service.
  • Oversaw inventory management and ordering processes to maintain optimal stock levels.
  • Implemented effective merchandising strategies to increase sales and profitability of the dairy department.

Product Merchandiser

Lucky Brands Markets
09.1988 - 02.1991
  • Developed and implemented effective product placement strategies to enhance customer engagement.
  • Collaborated with marketing teams to design promotional displays that increased brand visibility.
  • Enhanced store layouts based on customer traffic patterns, driving increased footfall and sales.

Education

Associate of Arts - Aviation

Orange Coast College
Costa Mesa, CA
10-1999

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Exceptional customer service

Certification

  • Licensed Aircraft Mechanic / Airframe and Powerplant
  • Licensed Private Pilot

Interests

  • Community Cleanups / Soup Kitchens
  • Martial Arts
  • Music
  • Ocean Minded Activities

Timeline

Sales Associate / Product Installer

CA Glass Construction
07.2016 - Current

Producing Sales Manager

K Pacific Group
02.2010 - 09.2016

Producing Sales Manager

Bridge Capital
08.2003 - 02.2010

Frozen / Dairy Department Manager

Wild Oats Market
05.1995 - 08.1997

Product Merchandiser

Lucky Brands Markets
09.1988 - 02.1991

Associate of Arts - Aviation

Orange Coast College
Sergio Ortiz