Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sergio Pajuelo

castaic,CA

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

4
4
years of professional experience

Work History

Cashier/Barista

M&M
03.2024 - Current
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Assisted in training new cashiers on operational procedures and system usage.
  • Managed cash drawer, ensuring balanced funds at the end of each shift.
  • Collaborated with team members to improve workflow and reduce wait times during peak hours.
  • Monitored inventory levels and reported discrepancies to management for restocking needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.

Cashier/Barista

PTL Sunshine Services
07.2021 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

West Ranch High School
26255 Valencia Blvd, Stevenson Ranch, CA 91381

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Order taking
  • Professionalism and courtesy
  • Merchandise restocking
  • Inventory control

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier/Barista

M&M
03.2024 - Current

Cashier/Barista

PTL Sunshine Services
07.2021 - 06.2024

West Ranch High School

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