Sergio Queiroz Santos
Marietta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Owner/Portrait Photographer
SQSPhotography LLC
02.2005 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Server
Boulud Sud
09.2014 - 07.2015
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
ILILI Restaurant
01.2013 - 09.2014
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Certified Professional Photographer - Photography
Professional Photographers of America
Atlanta, GA09.2022
Engagement & Nurture Marketing Strategies - Course -
Northwestern University
Evanston, IL08.2018
No Degree - Photography
New York Institute of Photography
New York, NY12.2014
High School Diploma -
Colegio Anchieta
Brazil12.1999
Skills
- Customer Relations
- Client Service
- Quality Management Systems
- Team Oversight
- Business Administration
- Organizational Skills
- Adaptability and Flexibility
- Problem Solving
- Customer Service
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Boulud Sud
09.2014 - 07.2015
Server
ILILI Restaurant
01.2013 - 09.2014
Owner/Portrait Photographer
SQSPhotography LLC
02.2005 - Current
Certified Professional Photographer - Photography
Professional Photographers of America
Engagement & Nurture Marketing Strategies - Course -
Northwestern University
No Degree - Photography
New York Institute of Photography
High School Diploma -
Colegio Anchieta
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