Sergio Quinonez
Salt Lake
Summary
Proven warehouse specialist, adept in packaging and labeling with a knack for enhancing team collaboration, significantly improved order processing efficiency at Service Metal Works. Skilled in forklift operation and known for exceptional organizational abilities, consistently delivers high-quality results with minimal supervision. Achieved a notable increase in productivity, demonstrating reliability and a strong work ethic.
Professional retail worker with strong experience and readiness for this role. Demonstrates exceptional skills in handling transactions, managing cash registers, and providing superior customer service. Known for effective teamwork, adaptability, and results-driven approach in fast-paced environments. Possesses excellent communication skills, attention to detail, and reliable work ethic.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Service Metal Works
09.2024 - Current
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Consistently lifted materials weighing as much as 150 pounds.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Operated equipment while observing standard safety procedures.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Strapped items down over protective padding to secure throughout transportation.
- Moved furniture and boxes using utility dolly and truck ramp.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Managed warehouse operations and verified proper shipment procedures.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
- Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
- Helping and attending customer will call orders.
- Sit-down, Stand up, and order picker forklifts certified.
Package Handler
UPS
11.2022 - 09.2024
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled, sealed, and loaded packages into correct trucks.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Maintained clean, orderly work environment free of hazards.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Communicated with supervisors about delays or other issues with shipments.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Used hand-held scanners and physical logs to accurately track item movements.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Followed verbal and written instructions to properly move and ship products.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Helped train new employees in safe practices and warehouse procedures.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Stored and secured packages in designated areas to prevent damage and theft.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Assisted in receiving, stocking and distribution of merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Material Handler
Amazon Fulfillment Center
08.2021 - 11.2022
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Attached identifying tags to containers to mark with identifying shipping information.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Transported inventory items to appropriate locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Assisted in receiving, stocking and distribution of merchandise.
- Strapped items down over protective padding to secure throughout transportation.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Assembled pallets and crates for secure transportation of materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Stand-up forklifting experienced.
Picker Packer
Amazon Fulfillment Center
08.2020 - 08.2021
- Pulled orders quickly to maintain demanding productivity goals.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Maintained timely updates on workload progress through effective communication with supervisors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Managed timely and effective replacement of damaged or missing products.
- Followed orders precisely for correct items, sizes and quantities.
Restaurant Cashier
Blue-iguana
10.2019 - 08.2020
- Increased repeat business through friendly interactions and prompt resolution of customer inquiries.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
- Resolved potential conflicts between customers or staff members effectively, fostering a harmonious work environment.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Processed refunds and exchanges in accordance with company policy.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted in inventory management, helping to keep popular items in stock.
- Provided training to new hires on register operations, improving team efficiency.
- Enhanced store security by vigilantly identifying counterfeit currency and preventing theft.
Restaurant Cashier
Chile-tepin
12.2016 - 10.2019
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Enhanced guest experience with exceptional service and positive demeanor during checkout process.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Used POS system to enter orders, process payments and issue receipts.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
Associate of Applied Science - Business Administration
Salt Lake Community College
Salt Lake City, UT05-2027
High School Diploma -
West High School
Salt Lake City, UT06-2020
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Order picking
- Clear communication
- Problem-solving
- Attention to detail
- Sorting and labeling
- Material handling
- Warehouse operations
- Team collaboration
- Order picking and processing
- Warehouse organization
- Pallet jack handling
- Shipping and receiving
- Material loading and unloading
- Punctual and dependable
- Stacking and staging
- Unpacking merchandise
- Receiving and processing shipments
- Order fulfillment
- Pallet jacks
- Inventory management
- Materials handling and transport
- Forklift operation
- Data entry
- Safety protocols
- Storage organization
- Basic mathematics
- Assembly and production
- Order preparation
- Forklift operations
- Inventory tracking
- Quality control
- Safety training
- Health and safety regulations
- Warehouse equipment maintenance
- Warehouse logistics
- Shipment palletization
- Excellent customer service
- Professional appearance
- Reliability and punctuality
- Cash handling expertise
- Drawer balancing
- Supply restocking
- Salesmanship
- Menu design
- New teller training
- Point of sale systems
- Carry out management
- Dining room support
- Customer assistance
- Customer service
- Honest and dependable
- Security monitoring
- Creative thinking
- Cash register operation
- Cash register operations
- Adaptable and flexible
- ID verification
- Training and mentoring
- Cleaning and sanitizing
- Work task prioritization
- Relationship building
- Order taking
- Transaction balance sheets
- Payment collection
- Team leadership
- Price identification
- Cash management
- Product recommendations
- Payment processing
- Customer relations
- Product restocking
- Cash drawer balancing
- Credits and refunds
- Point of sale operation
- Staff supervision
- Cash handling
- Cash handling and management
- Active listening
- Merchandise restocking
- Refunds and exchanges
- Merchandise packaging
- Call response and transfer
- Identification checks
- Total payment calculation
- Return and exchange processing
- Cash register systems
- Product knowledge
- Customer transactions
Timeline
Warehouse Worker
Service Metal Works
09.2024 - Current
Package Handler
UPS
11.2022 - 09.2024
Material Handler
Amazon Fulfillment Center
08.2021 - 11.2022
Picker Packer
Amazon Fulfillment Center
08.2020 - 08.2021
Restaurant Cashier
Blue-iguana
10.2019 - 08.2020
Restaurant Cashier
Chile-tepin
12.2016 - 10.2019
Associate of Applied Science - Business Administration
Salt Lake Community College
High School Diploma -
West High School
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