Sergio Ramirez
Lubbock,TX
Summary
Dependable Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with 3 years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics.
Overview
8
8
years of professional experience
Work History
Service Technician
Go4th Enterprises LLC
Lubbock , Texas
05.2020 - Current
- New installs for a whole Poe switches and server cabinets.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues. Such as data drop repairs, service cameras, and Poe switches installation.
- Program New cameras to add to stores cameras system. Mounted and aimed to the right location.
- Fiber optic from fuel station to main store Mdf.
Walmart Maintenance
Walmart
Lubbock, TX
10.2020 - 05.2021
- Performed preventive maintenance on equipment and machinery to ensure optimal operation.
- Conducted daily inspections of all equipment, identifying any necessary repairs or replacements.
- Executed minor repairs and adjustments to machines as needed.
- Replaced worn or defective parts in machines, using hand tools and power tools.
Sonic Manager
Sonic DriveIn
Littlefield, TX
10.2015 - 10.2020
- Analyzed customer feedback data to develop action plans for improving services offered.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Coached, mentored and trained team members in order to improve their job performance.
Skills
- System Installations
- Maintenance Records
- Complete Repair Services
- Equipment Maintenance Proficiency
- Testing And Analysis
Timeline
Walmart Maintenance
Walmart
10.2020 - 05.2021
Service Technician
Go4th Enterprises LLC
05.2020 - Current
Sonic Manager
Sonic DriveIn
10.2015 - 10.2020
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