Sergio Ramirez
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Or Positions matching skills used in past jobs. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Personable Valet Parker possessing excellent memory, customer service and driving abilities. Hardworking and punctual individual with 5 years of experience parking and retrieving automobiles for customers in parking lots and storage garages. Comfortable driving both manual and automatic vehicles. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Energetic and dependable professional with excellent customer service, organizational and communication skills.
Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
9
9
years of professional experience
Work History
Cashier/Store Attendant
7-11 Store
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Facilitated seamless inventory replenishment processes by unloading shipments efficiently and stocking shelves accurately.
- Processed incoming shipments efficiently, ensuring timely stocking of new releases and replenishment of bestsellers.
- Increased accuracy with inventory management tasks such as stocking shelves and updating product displays.
- Analyzed sales data to identify trends and adjust stocking levels accordingly for optimal product availability.
- Maintained a clean and organized store environment by consistently stocking shelves and cleaning up spills.
Driver/Delivery/Warehouse Worker
Economy Sign Supply
08.2021 - 06.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
Valet Parking Attendant
US Parking At Gables Club And Condo
08.2017 - 08.2021
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Used tablet software to record customer name, make and model of vehicle and length of stay, maintaining up-to-date log.
Pool Attendant/Cleaner/Security
Gables Club And Condominium
04.2016 - 08.2017
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Oversaw sign-in logbooks to facilitate potential contact tracing.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Scanned main areas to monitor for any safety risks.
- Attentively monitored swimmers to identify distress.
Education
Some College (No Degree) - Business Administration And Management
Miami-Dade College
Miami, FL04.2027
High School Diploma -
Somerset Academy Charter High School
05.2018
Skills
- Reading Comprehension
- Group and Individual Instruction
- Customer Relationships
- Social Perceptiveness
- Food Delivery
- Complex Problem-Solving
- Product Signage and Labeling
- Motivated Team Player
- Resolving Variances
- Inventory Management
- Process Payments
- Goals and Performance
- Product Management
- Heavy Lifting
- Serve Customers
- Exceptional Time Management Skills
- Safety Protocols
- Pick Products
- Product Sales and Promotion
- Optimize Storage
- Inventory Management and Planning
- Store Planning and Display Design
- Cardboard Recycling
- Stocking and Replenishing
- Tag Merchandise
- Inspect Material
- Key Booth Operations
- Lot Monitoring
- Customer Service Excellence
- Baggage Labeling and Storage
- Cash Register Operations
- Vehicle Parking and Retrieval
- Customer Communication
- Safety Awareness
- Critical Thinking
- Teamwork and Cooperation
- Teamwork Skills
- Training Employees
- Educational Opportunities
- Group Activities
- Complaint Management
- Teamwork and Collaboration
- Purchase Packaging
- Documentation and Recordkeeping
- Policy and Procedure Adherence
- Engaging with Diverse Customers
Accomplishments
NJHS (National Junior Honor Society) and NHS (National Honor Society member since 10th grade in high school.
I love sports especially soccer, for my senior year community service hours i volunteered to teach elementary school kids from my school soccer. Became assistant coach to the Head coach.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Store Attendant
7-11 Store
06.2023 - Current
Driver/Delivery/Warehouse Worker
Economy Sign Supply
08.2021 - 06.2023
Valet Parking Attendant
US Parking At Gables Club And Condo
08.2017 - 08.2021
Pool Attendant/Cleaner/Security
Gables Club And Condominium
04.2016 - 08.2017
Some College (No Degree) - Business Administration And Management
Miami-Dade College
High School Diploma -
Somerset Academy Charter High School
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