Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio Ramirez

Grandview

Summary

Dynamic professional with extensive experience at United LLC as a Dispatcher, excelling in customer service and dispatch coordination. Proven ability to optimize delivery routes, enhancing efficiency and satisfaction.

Overview

2026
2026
years of professional experience

Work History

Dispatcher

United LLC
Sunnyside, WA
2018 - Current
  • Coordinated daily dispatch operations, ensuring timely delivery of services to optimize customer satisfaction.
  • Managed communication between drivers and clients, facilitating efficient problem resolution during transport processes.
  • Utilized dispatch software to track vehicle locations and monitor shipment progress in real-time.
  • Implemented route optimization strategies, reducing delays and improving overall transportation efficiency.

Merchandiser/Delivery Driver

A&B Imports
Seattle, WA
2014 - 2018
  • Collaborated with team to manage product displays and optimize visual merchandising strategies.
  • Monitored inventory levels and restocked products to maintain availability and enhance customer experience.
  • Analyzed sales data to identify trends, adjusting merchandise placement for improved performance.
  • Implemented planograms to ensure compliance with brand standards and maximize shelf space efficiency.

Inventory Specialist

Nordstrom Rack
Seattle, WA
2012 - 2014
  • Assisted in maintaining accurate inventory records using inventory management software.
  • Supported daily stock checks to ensure product availability and minimize discrepancies.
  • Learned safety protocols for handling materials and equipment during inventory processes.
  • Collaborated with team members to streamline receiving and storing procedures.

Education

High School Diploma -

Sunnyside High School
Sunnyside, WA
01-2004

Associate of Applied Science - Computer Science

Renton Technical College
Renton, WA
01-2012

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Time management
  • Dispatching procedures
  • Prioritizing calls
  • Problem-solving
  • Dispatch coordination
  • Schedule management
  • Updating logs
  • Service coordination
  • Incident reporting
  • Multitasking and organization
  • Verbal and written communication
  • Bi-Lingual(English/Spanish

Timeline

Dispatcher

United LLC
2018 - Current

Merchandiser/Delivery Driver

A&B Imports
2014 - 2018

Inventory Specialist

Nordstrom Rack
2012 - 2014

High School Diploma -

Sunnyside High School

Associate of Applied Science - Computer Science

Renton Technical College