Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio Ramirez

Grandview

Summary

Dynamic professional with extensive experience at United LLC as a Dispatcher, excelling in customer service and dispatch coordination. Proven ability to optimize delivery routes, enhancing efficiency and satisfaction.

Overview

2026
2026
years of professional experience

Work History

Dispatcher

United LLC
2018 - Current
  • Coordinated daily dispatch operations, ensuring timely delivery of services to optimize customer satisfaction.
  • Managed communication between drivers and clients, facilitating efficient problem resolution during transport processes.
  • Utilized dispatch software to track vehicle locations and monitor shipment progress in real-time.
  • Implemented route optimization strategies, reducing delays and improving overall transportation efficiency.

Merchandiser/Delivery Driver

A&B Imports
2014 - 2018
  • Collaborated with team to manage product displays and optimize visual merchandising strategies.
  • Monitored inventory levels and restocked products to maintain availability and enhance customer experience.
  • Analyzed sales data to identify trends, adjusting merchandise placement for improved performance.
  • Implemented planograms to ensure compliance with brand standards and maximize shelf space efficiency.

Inventory Specialist

Nordstrom Rack
2012 - 2014
  • Assisted in maintaining accurate inventory records using inventory management software.
  • Supported daily stock checks to ensure product availability and minimize discrepancies.
  • Learned safety protocols for handling materials and equipment during inventory processes.
  • Collaborated with team members to streamline receiving and storing procedures.

Education

High School Diploma -

Sunnyside High School
Sunnyside, WA
01-2004

Associate of Applied Science - Computer Science

Renton Technical College
Renton, WA
01-2012

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Time management
  • Dispatching procedures
  • Prioritizing calls
  • Problem-solving
  • Dispatch coordination
  • Schedule management
  • Updating logs
  • Service coordination
  • Incident reporting
  • Multitasking and organization
  • Verbal and written communication
  • Bi-Lingual(English/Spanish

Timeline

Dispatcher

United LLC
2018 - Current

Merchandiser/Delivery Driver

A&B Imports
2014 - 2018

Inventory Specialist

Nordstrom Rack
2012 - 2014

High School Diploma -

Sunnyside High School

Associate of Applied Science - Computer Science

Renton Technical College

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