Sergio Reyes
Fort Worth,United States
Summary
Versatile Assistant General Manager with 10 years of experience overseeing daily Food Service and Hospitality operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Barley And Board
07.2021 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
Event Manager
Barley And Board
07.2021 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Generated ideas to enhance and expand current event offerings.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
Assistant General Manager
Lonestar Attitude Burger Co.
05.2020 - 07.2021
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Kitchen Manager
Lonestar Attitude Burger Co.
05.2013 - 05.2020
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Education
Bachelor’s Degree - Food Science
Texas Woman's University
Associate’s Degree - Culinary Science/Culinology
Le Cordon Bleu College of Culinary Arts
2014
Skills
- Recipe Development
- Culinary Skills
- Food Science
- Profit & Loss Management
- Quality Assurance
- Hospitality Management
- Leadership Development
- Supply Ordering
- Food Safety
- Business Growth Initiatives
Timeline
Assistant General Manager
Barley And Board
07.2021 - Current
Event Manager
Barley And Board
07.2021 - Current
Assistant General Manager
Lonestar Attitude Burger Co.
05.2020 - 07.2021
Kitchen Manager
Lonestar Attitude Burger Co.
05.2013 - 05.2020
Bachelor’s Degree - Food Science
Texas Woman's University
Associate’s Degree - Culinary Science/Culinology
Le Cordon Bleu College of Culinary Arts
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