Sergio Robles
Hammond,IN
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Tire and Lube Technician
Duke of Oil
Highland, IN
07.2025 - Current
- Performed routine oil changes and fluid checks to ensure vehicle performance.
- Utilized diagnostic tools to identify potential maintenance issues during service.
- Maintained cleanliness and organization of work area to promote safety standards.
- Assisted customers with selecting appropriate services based on their vehicle needs.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Sales Associate
Boost Mobile
Hammond, IN
05.2024 - 06.2025
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted sales revenue by utilizing effective communication skills to present products to potential customers.
- Adapted sales approach based on individual customer needs, leading to successful conversion rates.
- Improved cross-selling opportunities by identifying complementary products or services suitable for each customer''s unique situation.
- Engaged customers by actively listening to their needs and providing tailored product recommendations.
Crew Member
McDonald's
Crandall, TX
07.2023 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Automotive Service Technician
Victory Honda Of Highland
Highland, IN
07.2023 - 05.2024
- Conducted thorough inspections to identify maintenance needs and potential issues.
- Utilized diagnostic equipment for accurate vehicle assessments and troubleshooting.
- Performed routine service tasks, including oil changes and tire rotations.
- Collaborated with team members to streamline service processes during busy periods.
- Documented service details accurately in the customer management system for tracking.
Education
High School Diploma -
Crandall High School
Crandall, TX05.2024
Skills
- Customer relationship management
- Teamwork and Collaboration
- Time Management
- Analytical problem-solving
- Results-driven
- Organization
- Objection handling
- Computer Skills
- Problem-solving
- Customer service
Timeline
Tire and Lube Technician
Duke of Oil
07.2025 - Current
Sales Associate
Boost Mobile
05.2024 - 06.2025
Automotive Service Technician
Victory Honda Of Highland
07.2023 - 05.2024
Crew Member
McDonald's
07.2023 - 05.2024
High School Diploma -
Crandall High School