Sergio Rodriguez
McAllen,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
1991
1991
years of post-secondary education
Work History
Customer Service Representative
Texas wood supply
Mission, TX
03.2020 - Current
- Assisted customers in selecting wood products to meet project requirements.
- Managed inventory levels and ensured product availability for customer orders.
- Processed customer orders accurately through point-of-sale systems.
- Developed strong customer relationships to encourage repeat business.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Mcallen Memorial High
Mcallen , TxSkills
Customer Service
- Customer relationship management
- Quality assurance
- Problem solving
- Time management
- Team collaboration
- Customer engagement
- Account management
- Client relations
- Microsoft Excel
- Data entry
- Scheduling
- Bilingual
- Typing 40 wpm
Collections
Finance
Microsoft
- Sales support
- Customer service
Accomplishments
I have won CSR of the year for two years in a row,and have completed all test
Timeline
Customer Service Representative
Texas wood supply
03.2020 - Current
Mcallen Memorial High