Summary
Overview
Work History
Education
Skills
References
Timeline
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Sergio Romero

Salinas,CA

Summary

I am an Organized, deadline-oriented professional with more than 25 years of customer service experience. Strong written and verbal communication skills in both English and Spanish. And currently working on my Own personal entrepreneurial goals .Now seeking to contribute my experience, skills and expertise to your team.

Overview

6
6
years of professional experience

Work History

Card-Room Dealer

Hollywood Casino
08.2021 - Current
  • Dealing casino table games
  • Cash handling and customer service in fast paced environment
  • Maintaining a positive and upbeat attitude while providing customer service and demonstrating basic knowledge of games and casino operations
  • Deliver great customer service while efficiently and accurately dealing all casino games

Timeshare Sales Executive

Lawrence Welks Resort
San Diego, CA
01.2020 - 01.2021
  • Meeting with existing owners and guests reviewing the amazing property and extending the opportunity to enhance current ownership or begin a new opportunity/ownership at our Platinum Resort

Car Sales/BDC Manager

Sunnyvale Ford
05.2019 - 11.2019
  • Established client's financial position, assisting them in purchasing the vehicle that best fit their budget
  • Was responsible for selling at least 12 cars per month and met or surpassed company quota
  • Internet and Floor Top salesmen over 1 million$ in Sales in less then a 6 month period
  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
  • Identify prospective customers by using business directories and following leads from existing clients
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates
  • Obtain credit information about prospective customers
  • Recommend products to customers, based on customers' needs and interests

Restaurant Store Manager

Tacos Acambaros
04.2018 - 07.2018
  • Recruiting, training and supervising staff
  • Agreeing and managing budgets
  • Planning menus
  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
  • Promoting and marketing the business
  • Overseeing stock levels
  • Ordering supplies

Education

Marketing and Communication

Monterey County Home Charter School

Skills

  • Bilingual
  • Customer Service
  • Management Communication
  • Problem Solving
  • Adaptability
  • Strong Work Ethic
  • Time Management
  • Handling Pressure
  • Self-Confidence
  • Self-Motivated
  • Cash Handling
  • Mathematics
  • Retail Sales
  • Microsoft Office Proficiency
  • Chip Handling
  • Game knowledge
  • Hand-Eye Coordination
  • Payout abilities
  • Quick Thinking
  • Card shuffling
  • Stress Tolerance
  • Game rules knowledge
  • Decision-Making

References

  • Alma Rios (331)808-1634 colleague
  • Madeline Gonzalez, (760)580-4585, colleague
  • Sandra Tapia, (408)858-4857, colleague

Timeline

Card-Room Dealer

Hollywood Casino
08.2021 - Current

Timeshare Sales Executive

Lawrence Welks Resort
01.2020 - 01.2021

Car Sales/BDC Manager

Sunnyvale Ford
05.2019 - 11.2019

Restaurant Store Manager

Tacos Acambaros
04.2018 - 07.2018

Marketing and Communication

Monterey County Home Charter School

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Sergio Romero