Dedicated Maintenance Supervisor offering 8 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
MAINTENANCE SUPERVISOR
NRP GROUP
06.2021 - Current
Building management and maintenance in 3 buildings, total of 303 apartments community.
Maintaining luxury lifestyle in communal areas such as fitness center, lounge, dining room, pool, grill areas, fire pits, mail room, dog park, bike room, work pods, etc.
Currently 4.1 stars Google reviews
Contacting and reviewing contracts or bids for building operations.
Performing Maintenance request from residents, building management, and closing them up daily.
Unit Make ready for move in and move outs
Scheduling and preparing inspection walks with Fire department, Police department, inspectors of city of White Plains.
Coordinated preventative maintenance schedules, verifying equipment safety and function.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Supervised 10 employees and scheduled shifts.
Analyzed and identified equipment failure root causes and initiated correction actions.
Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
Provided guidance to management regarding project bids for onsite improvements.
Service Technician Supervisor - Live-in
Mill Creek Residential Trust LLC
09.2015 - 06.2021
Preservation in historic building in Jersey City downtown for 5 years
Responding and fixing any type of maintenance request for 366 apartments, 2 retail spaces currently occupied (Art gallery and Liquor store), fitness/gym, 6 communal areas and roof top
Handling multiple types of maintenance complaints, finding, and performing solutions of these
Formal communication with residents and tenants via oral or written using office phone, email, or IN person visit
Make Building Information Card, Map, and Building report for Fire Department for 2020 -2021
Knowledge in Fire Safety Plan and performing fire drills.
Monthly inspection to fire extinguishers, standpipes, and FD valve connection through building
Weekly testing to Water Pump room that controls sprinkle systems in building
Preparing building and personnel making sure looks in excellent condition for quarterly management inspections including investors or company higher ups visits
Service Maintenance Request or Tickets Report was the best in the NJ and NY company area trying to complete in 24 hours’ time base
Apartment Make Ready / Turns
HVAC service and maintenance, most experienced with Heat Pump system troubleshooting, identifying issues, refrigerant charge, or discharge
EPA certified
Electrical understanding base in experience and CAMT class 2020
Plumbing understanding base in experience and CAMT class 2020
Appliance maintenance and repair base in experience and CAMT class 2020
General familiarity in refrigerators, dishwashers, washer and dryers, range and stove top, garbage disposal, water heater
Coordinator for contractors and vendors when need to perform any task in the building or apartments, this involves painters, cleaners, Elevator technicians, locksmith, plumbers, electricians, technicians, masonry, garbage pickup, etc
Making the schedule, communication, and job report performed for them
Managing and scheduling cleaning people in charge for the general building sanitation, making sure the outside perimeters, lobby, offices, communal areas, hallways, roof, elevators, etc
Are getting professionally clean
Managing service techs with less experience in the field
Teaching them how to use tools or perform a task in the maintenance area
Join and participate in team meetings such as safety meetings, management meetings, budget process, conference calls, zoom calls, and resident events.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Construction Worker
WOODMONT PROPERTIES
01.2012 - 01.2015
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Operated power equipment to move materials and promote job efficiency.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Observed safety regulations on job sites to minimize accidents.
Dug trenches and set up forms to specified requirements for concrete pours.
Worked with contractors and other tradespeople to meet project specifications and deadlines.