Sergio Salazar
Pomona,CA
Summary
Motivated Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Octapharma Plasma
Santa Fe Springs, CA
03.2023 - Current
- Competent in Assistant Management role. Capable of performing opening and closing duties and able to assume managerial responsibilities in absence of Center Director.
- Proficient in efficiently navigating company software such as Microsoft Office, SmartSolve, Kwiktag, NexyLnk, Sharepoint, UltiPro, and OPI Reports.
- Assisted in the operational activities of the donor center, working alongside the Center Director, Quality Assurance, and Training Coordinator.
- Ensured compliance with facility SOPs, State and Federal (FDA) Rules and Regulations, OSHA requirements and CLIA requirements.
- Successfully managed challenging interactions with donors and fostered a supportive atmosphere to enhance donor retention.
- Provided guidance and support through effective communication, coaching, and development programs to foster positive employee relations.
- Managed workflow of production and successfully executed HPD operations.
- Successfully implemented efficient line staff scheduling.
- Fully cross-trained Designated Trainer.
General Manager
Domino's
Claremont, United States
01.2014 - 03.2023
- Recruit, select and train employees to maintain staff.
- Maintained an organized and secure work environment to ensure safety and legal compliance
- Successful OER (Operations Evaluation Review) - used to audit the standards in Domino's locations.
- Developed and implemented strategic solutions to manage and support business risk.
- Developed personal growth opportunities
- Maintained and submitted required financial documentation.
- Created and managed employee schedules
- Effectively communicated job expectations to staff resulting in improved organizational outcomes.
- Verified store inventory and calculated proper food delivery for projected store sales.
Education
Bachelor's Degree - English
California State University
Los Angeles, United States05.2019
Associate's Degree - English Studies
Chaffey College
Rancho Cucamonga, United States05.2015
Life, Accident and Health or Sickness License -
California Department of Insurance
Skills
- Operations Management
- Microsoft Office
- Bilingual
- Communication
- Employee Scheduling
- Data Analysis
- Inventory Management
- Effective Time Management
- Donor Relations
- Compliance understanding
- Employee Recruitment & Retention
Volunteer Experience
- Toys for Tots Donations, Claremont, United States
- St. Judes Donations, Claremont, United States
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Manager
Octapharma Plasma
03.2023 - Current
General Manager
Domino's
01.2014 - 03.2023
Bachelor's Degree - English
California State University
Associate's Degree - English Studies
Chaffey College
Life, Accident and Health or Sickness License -
California Department of Insurance
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