Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
References
Timeline
Generic

Sergio Salazar

Pomona,CA

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Transitioned from the high-performing Santa Fe Springs location to support the successful launch and operations of the new Azusa center. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

11
11
years of professional experience

Work History

CA Center of Operations Manager II

Octapharma Plasma Inc.
03.2023 - Current
  • Competent in Assistant Management role. Capable of performing opening and closing duties and able to assume managerial responsibilities in absence of Center Director.
  • Brought 2 years of experience in a high-volume center - Santa Fe Springs, contributing to top-tier production metrics through proficiency in donor screening, phlebotomy, and lab processing.
  • Proficient in efficiently navigating company software such as Microsoft Office, OPI LMS, SmartSolve, Kwiktag, NexyLnk, Sharepoint, UltiPro, and OPI Reports.
  • Assisted in the operational activities of the donor center, working alongside the Center Director, Associate Center Director and Quality Assurance.
  • Ensured compliance with facility SOPs, State and Federal (FDA) Rules and Regulations, OSHA requirements and CLIA requirements.
  • Successfully managed challenging interactions with donors and fostered a supportive atmosphere to enhance donor retention.
  • Provided guidance and support through effective communication, coaching, and development programs to foster positive employee relations.
  • Managed workflow of production and successfully executed HPD operations.
  • Successfully implemented efficient line staff scheduling.
  • Participated in multiple internal and external audits, ensuring compliance with company policies and operational standards.

General Manager

Domino's
01.2014 - 03.2023
  • Recruit, select and train employees to maintain staff.
  • Maintained an organized and secure work environment to ensure safety and legal compliance
  • Successful OER (Operations Evaluation Review) - used to audit the standards in Domino's locations. 5-star ratings during audits.
  • Maintained and submitted required financial documentation.
  • Created and managed employee schedules
  • Effectively communicated job expectations to staff resulting in improved organizational outcomes.
  • Verified store inventory and calculated proper food delivery for projected store sales.

Education

Bachelor's Degree - English

California State University
Los Angeles, United States
05.2019

Associate's Degree - English Studies

Chaffey College
Rancho Cucamonga, United States
05.2015

Skills

  • Operations Management
  • Microsoft Office
  • Bilingual
  • Communication
  • Employee Scheduling
  • Data Analysis
  • Inventory Management
  • Effective Time Management
  • Donor Relations
  • Compliance understanding
  • Employee Recruitment & Retention

Volunteer Experience

  • Toys for Tots Donations, Claremont, United States
  • St. Judes Donations, Claremont, United States

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

CA Center of Operations Manager II

Octapharma Plasma Inc.
03.2023 - Current

General Manager

Domino's
01.2014 - 03.2023

Associate's Degree - English Studies

Chaffey College

Bachelor's Degree - English

California State University

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